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Principal Product Manager - Data Platform & Analytics

Iterable, Remote - United States

Captivating Customers. Fueling Growth


Iterable is the customer activation platform that helps brands deliver joyful experiences with harmonized, individualized, and dynamic communications at scale—Iterable is built for marketers, trusted by engineers, and designed with intelligence. We know this space well: our product team built the growth systems that powered Twitter’s early success. We've surpassed $100M in ARR and have raised more than $340M from top-tier investors like Index Ventures, Viking, and CRV, and hundreds of companies like Zillow, SeatGeek, and Box rely on us to captivate their many millions of users.

Developed for the enterprise, Iterable is built from modern technologies that transform cloud, partner and tool-specific data into integrated, personalized engagements. No matter the audience size or degree of campaign sophistication, Iterable empowers brands to implement where it matters most—creating experiences and promoting connections with over 2 billion people world-wide. Leading brands, like Zillow, DoorDash, Calm, Madison Reed, and Box, choose Iterable to power excellent customer experiences throughout the entire lifecycle.

Iterable's momentum grows daily and there has never been a more exciting time to join the team! We've been recognized as one of the Best Places to Work - SF for the past four years, one of the Best Places to Work in Colorado for the past two years, and were named as one of Colorado’s Best Paying Companies! We’ve also been listed on Wealthfront’s  Career Launching Companies List for the past two years,  rank sixth on the list of Top 25 Companies Where Women Want to Work and hold a top 20 spot among the SaaS 100. 

We have a global presence with offices in San Francisco, New York, Denver, and London, and remote employees located all over the world. As we scale, we continue to live by our core four, founding values - Trust, Growth Mindset, Balance, and Humility. To understand the Iterable story, and learn more about our  mission, explore our Culture and About Us page.

How you will make an impact:

As part of our product team, you will work closely with leaders across the company and report directly to the Director of Product. You will also work with some of the biggest and well-known brands in the world to deliver the analytics solutions growth marketers need. One of the superpowers of our product is the scale at which it operates - allowing customers to interact with millions of users at high performance.

In this role, you will be responsible for a large coverage area, including driving the strategy and scaling of customer facing products related to Analytics, Insights, and Experimentation while also ensuring our internal data needs are set for success. As a Principal Product Manager, you would manage the Data Platform SCRUM (which owns our post-production data pipeline and data warehousing to support our analytics and data science teams), and oversee management of Analytics & Experimentation. You are highly technical, have big data experience, understand business intelligence requirements, have managed PMs previously, are able to juggle a wide scope of responsibilities as our product continues to evolve, and are passionate about helping companies, both Iterable and our customers, grow.

One of our core values is growth mindset and Iterable is a company where everyone can grow. If this is a role that excites you, please do apply as we value applicants for the skills they bring beyond a job description.

In this role, you'll get to:

  • Deliver as an Individual Contributor, while managing 2+ Product Managers
  • Oversee a broad portfolio of data related products & features
  • Collaborate closely with design; understand good UI/UX and push boundaries
  • Own data schemas, governance, and quality to ensure that all downstream data consumers are successful. 
  • Contribute to the vision and design of products and features that set our customers up for success 
  • Serve as the internal “voice of the customer”, representing both marketers and engineers
  • Work cross-functionally with Customer Success, Engineering, Marketing, other PMs, and Sales to develop product roadmap and feature prioritization
  • Build use cases and define product requirements to roll out new features and enhancements
  • Provide ongoing documentation of customer demands and product functionality
  • Research industry trends to identify new product features and opportunities 

We are looking for people who have:

  • Experience managing and growing Product Managers
  • Extensive experience working on a B2B SaaS product
  • Extensive experience working with Big Data, and driving the vision of Analytics delivery 
  • Must have experience with SnowFlake, and ideally also Databricks and Looker for data visualization
  • Prior experience setting-up, orchestrating and scaling data pipelines and data warehouses to support post-production analytics, reporting and dashboards
  • Experience with SQL (Ideally PostGreSQL) and running your own queries
  • Prior experience delivering highly technical and data-intensive products & and integrations
  • Strive on solving complex technical problems and partnering with engineering on translating customer needs into product architecture
  • Experienced working with agile engineering teams and tools like Jira 
  • Be a strategic thinker who applies an analytical approach to problem solving
  • Skilled in customer relationship management and working with strategic accounts
  • Collaborative team player

Bonus points:

  • Familiarity with user growth and engagement strategies
  • A passion for MarTech and helping marketers succeed

Perks & Benefits:

  • Paid parental leave
  • Great compensation packages, meaningful equity, & 401(k) plan
  • Medical, dental, vision, & life insurance
  • Balance Day (First Friday off every month)
  • Fertility & Adoption Assistance
  • Paid Sabbatical
  • Flexible PTO
  • Daily lunch allowance
  • Monthly Employee Wellness allowance
  • Quarterly Professional Development allowance
  • Pre-tax commuter benefits
  • Complete laptop workstation

We’re rethinking traditional workplace planning and looking to strengthen belonging, innovation, productivity, and happiness whether it’s in an office, from home, or a hybrid of the two. As such, we've moved to a single geographical compensation band for all of our employees (the San Francisco Bay Area market for the US, London for the UK). 

For Colorado-based employment: The minimum salary for this position is $191,100/year. The compensation package includes equity, plus a range of medical, dental, vision, financial and other benefits. Additionally, perks such as daily paid lunches and generous stipends for health & fitness and learning & development, among others, are included.

Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider employment qualified applicants with arrest and conviction records.

 

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About Iterable

Iterable is empowering the world’s leading brands to achieve true omni-channel relevance at scale. Powered by the same technologies that propelled leaders like Twitter and Facebook in the user engagement space, we are building tools for growth marketers wishing to captivate customers with messaging that matters when it matters. Founded in 2013 by CEO Justin Zhu and Andrew Boni, Iterable is based in San Francisco and is funded by Index Ventures, CRV and other top-tier Silicon Valley VCs.

Want to learn more about Iterable? Visit Iterable's website.