Senior Director Client Solutions Consulting

Kenzan, Seattle, WA

Kenzan is a software engineering and full-service digital consulting firm.

You stand at the intersection where business and technical challenges meet. You excel at designing solutions to client problems, and you relish working with a diverse team who can make those ideas a reality. You listen closely, hear what’s really being said, and don’t miss a beat when a CTO shifts the conversation to a drastically different topic. Executives actively seek you out because you are the one who can help them reach their goals. You approach every situation with an eye for excellence and a humble nature.

At Kenzan, we create elegant software solutions that capture both the eye and imagination. We pride ourselves on our kind and collaborative approach to difficult problems. We are a small, nimble unit helping to accelerate a large technology services company. We’re looking for an executive who can help us grow our influence and our business by creating lasting relationships with decision makers at new and existing clients. We are looking to work alongside someone who can advance Kenzan as a thought leader, and who has the insight to get to the heart of the issues our clients face.

What we’ll expect from you.

  • Embody Kenzan values, through your curiosity, dedication and honest, respectful demeanor

  • Direct collaboration with Head of Engineering peers to develop ongoing relationships with executive-level clients to support account management and business development

  • Become a go-to advisor by expanding your knowledge of the technologies and approaches that make clients successful

  • Drive the growth of new and existing engagements by aligning Kenzan’s offerings with the client’s most urgent business problems

  • Gain a deep understanding of how Kenzan delivers software within an enterprise, and work with technical leadership to drive Kenzan’s strategic direction

  • Act as the key client contact, providing our clients with a focal point for collaboration on the Kenzan delivery team

  • Work with the business operations team to maintain insight into financials, while owning the overall health, P&L and success of the opportunities

  • Build credibility for yourself and the Kenzan brand by speaking at industry events and engaging with the community

  • Mentor and guide other members of the client solutions team

Some qualifications we are looking for.

  • Extensive experience building and managing executive-level client relationships in a consultancy or agency environment

  • Experience with transformation programs (technology, processes, culture)

  • Proven track record of expanding opportunities by delivering client success

  • Strong understanding of business processes, with the ability to coach clients in adopting technology that solves their core issues (cloud technologies as main focus area)

  • Experience working collaboratively with both internal and external stakeholders, and with guiding the efforts of others to achieve desired outcomes

  • Experience leading an account team and providing relationship management along with high-level financial oversight

  • Ability to understand and operate within client political landscapes, and to quickly adjust as needed

  • Demonstrated thought leadership on the impacts of technology in business (familiarity with software engineering concepts is a plus)

  • Bachelor's Degree with 12 or more years of consulting experience (a technical background or engineering degree is a plus)

  • Experience with Agile development methodologies - Lean and SAFe

  • Experience with telecommunications – Advantage

  • Ability to travel frequently

What you can expect from us. Join our collaborative working environment with everything you need to be your best.

  • Camaraderie and opportunities to grow and learn

  • Collaboration with experienced professionals

  • An opportunity to help build a new, nimble organization

  • A supportive community

  • Exposure to projects in a variety of different technology environments: web, TV and mobile, front- and back-end design, cloud infrastructure, DevOps, and Platform as a Service utilizing proprietary platforms and back-end administrative systems

  • A commitment to your professional growth, including access to professional development resources

More about us​. ​Kenzan​ is a cloud transformation professional services company owned by Amdocs​ that specializes in digital transformation, application development, and architecture consulting. Combining leadership with technical expertise, Kenzan works with partners and clients to craft solutions that leverage cutting-edge technology, from ideation to development and  delivery. We are highly collaborative, exceptionally detail-oriented, and love to be challenged. We use the latest technology including cloud infrastructure, containerization, continuous integration and delivery tools.

About Kenzan

Kenzan is a software engineering and full-service digital consulting firm that provides customized, end-to-end solutions that align technical strategy with business goals. Combining leadership with technical expertise, Kenzan works with partners and clients to craft solutions that leverage cutting-edge technologies, from ideation to development and delivery. Their services include Platform-as-a-Service (PaaS) and Application Development, Digital Transformation, Architecture Consulting, Cloud Virtualization, and DevOps Leadership.

Clients include HBO, Thomson Reuters, Charter Spectrum and Starz. Kenzan partners with organizations like Pivotal and DataStax to create solutions that leverage the latest technologies such as cloud infrastructure, containerization, and continuous integration and delivery tools.

Founded in 2004, Kenzan is owned by Amdocs. Their team consists of architects, engineers, developers, project managers & business analysts, and dev testers, with offices across the U.S. in Rhode Island, New York City, Los Angeles, and Denver.

Want to learn more about Kenzan? Visit Kenzan's website.