Salesforce Configuration Specialist

Komodo Health, United States

Making healthcare make sense.

We Breathe Life Into Data

At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease. 

As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.

The Opportunity in Professional Services at Komodo Health

This role performs configuration to meet the customer requirements working closely with the Solution Architect.  They are the experts on the configuration and work collaboratively with the internal project team and our clients.

This person is part of the Solution Architect team working closely with them to build out the configuration to meet the requirements.  They will also work closely with the Business Analyst during the test writing phase and with the testing team during test execution.

Looking back on your first 12 months at Komodo Health, you will have…

  • Designed and configured appropriate solutions given the clients’ requirements
  • Documented and implemented configuration changes and data-mapping requirements
  • Reviewed requirements and ensured solutions met the requirements
  • Configured client facing solutions including structural and functional applications, troubleshooting errors, manipulating data, transformations, all the while utilizing new and familiar tools throughout
  • Supported and participated in client presentations and design reviews to build strong working relationships with clients and analyze feedback to ensure alignment
  • Participated in client training and other implementation initiatives as a part of overall project deliverables

What you bring to Komodo Health:

  • Experience configuring and solutioning on the Salesforce or Veeva platforms with exposure to end-to-end project implementation lifecycles
  • Ability to effectively design scalable solutions to meet client business needs and perform system configuration 
  • Experience working in a collaborative project team environment
  • Experience authoring requirements, writing design documentation, and other related project and system documentation
  • Demonstrated analytical skills, problem solving, and experience across the complete lifecycle of complex enterprise projects, from pre-sales, requirements gathering, design and build, review and refine, validation, and deploy 
  • Life Sciences experience, particularly Pharmaceutical is a plus
  • Salesforce Certification and consulting experience not required but a plus
  • Goal-oriented with superior work ethic while being self-motivated

This role is on the Professional Services Komodo Health team.  This position is 100% remote, candidates may be located anywhere in the United States. Candidates must be US citizens or Green Card holders. #LI-Remote #LI-MH1

Where You’ll Work

Komodo Health has a hybrid work model; we recognize the power of choice and importance of flexibility for the well-being of both our company and our individual Dragons. Roles may be completely remote based anywhere in the country listed, remote but based in a specific region, or local (commuting distance) to one of our hubs in San Francisco, New York City, or Chicago with remote work options. 

What We Offer

On top of our commitment to providing competitive, fair pay for all roles at Komodo Health, we’re proud to offer robust and inclusive benefits to all Dragons at Komodo Health. We offer global time off programs, extensive internal and external career development and learning opportunities, multiple affinity groups celebrating our team’s diversity, and an annual wellness and productivity stipend to support you in being your healthiest, best self. 

Equal Opportunity Statement

Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

About Komodo Health

Komodo Health was founded on our collective experiences navigating the ever-expanding, dynamic, and challenging data environment in healthcare. We see the scale and speed at which data are expanding outpace technologies that are currently used to find and act on signals. By leveraging the same foundational big data technologies found in other industries, we’re able to drive better intelligence in healthcare.

Komodo Health

Want to learn more about Komodo Health? Visit Komodo Health's website.