Interaction (UX) Designer

Kraken Exchange, San Francisco

Sail the high seas of success.

About Kraken

At Kraken, we constantly push ourselves to think differently and forge new paths in an industry fraught with unexplored territory.   By joining the team, you’ll work on the bleeding edge of bitcoin and other digital assets, and play an important role in shaping the future of how the world sees and uses digital currency.  We’ve grown to be among the largest and most successful crypto exchanges in the world and this is an opportunity to join a market leader in an emerging global industry, with growth rate and innovation opportunities not seen since the early internet days, in a position to succeed.  Kraken is a place for dreamers and doers and we firmly believe you must possess each in spades. Check out all of our job postings here: https://jobs.lever.co/kraken

Kraken is expanding our rapidly scaling product and UX team comprised of talented, experienced and passionate rockstars at the center of the design, technology and finance industries. We are creating the most advanced and sophisticated cryptocurrency trading and investment products in the world while relishing every moment along the way.  Join the revolution alongside pioneers and thought leaders of the crypto movement!

About the Role
Note: This role is based in San Francisco.

At Kraken we are customer-focused, user-centered and data-driven. We are searching for an experienced and meticulous Interaction Designer who embodies UCD and will design innovative and intuitive trading and investment products for all of our market segments and personas.  You will be collaborating with our talented multidisciplinary Interaction (UX) / Visual (UI) Designers, UX Researcher, Product Managers, Content Strategist, Frontend Developers and stakeholders to help Identify UX problems and hypothesize solutions based on thorough research; create UX artifacts including flow diagrams of user journeys, task flows and information architecture, wireflows, layouts in low fidelity wireframes, prototypes, everything up to high fidelity. Big plus if you also excel in Visual Design; most of our product designers are generalists.  conduct usability tests to validate your designs; iterate and refine based on insights and KPIs. In a globally distributed company, we value collaboration and communication; we have regular team collaboration and brainstorming sessions, Google Venture Design Sprints, and weekly 1:1s. Also cross-functional team members and executive stakeholders are just a Slack message away happy to give feedback and learn from research insights.

TL;DR: We need a collaborative, highly-motivated, process-oriented self-starter with an eye for seamless and effortless interaction design and best practices.  Competitive salaries, amazing perks, remote work and travel opportunities, beautiful HQ office, stock incentives, flexible hours, and open PTO policy make Kraken a great place to work.  If you value having a seat at the table and want to make a big impact on the design and direction of product development at one of the top crypto exchanges in the world, this role is for you.  


  • 6+ years of professional experience as an Interaction (UX) Designer with a portfolio demonstrating past work experience and deliverables (e.g. case studies, wireframes, mockups, prototypes, etc.)
  • Strong grasp of Lean UX and User-Centered Design principles
  • Be able to adapt quickly to change
  • Strong passion for Bitcoin and the cryptocurrency movement with a desire to make the best trading platform in the world
  • Ability to give and receive constructive feedback and use it to ultimately improve the project
  • Meticulous attention-to-detail
  • Be informed about current and emerging trends in design, product development, crypto, FinTech
  • Be a team player, take initiative and ownership of responsibilities and deliverables
  • Be an excellent communicator (verbal and written), presentation, interpersonal, and analytical skills; requires the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization
  • Experience working in a collaborative team and directly with Designers, Product Managers, Content Strategists and Frontend Developers in an Agile organization
  • Ability to manage ambiguity, work autonomously, and multi-task in a fast-paced environment
  • Understand and incorporate complex technical and business requirements into design
  • Mastery with using collaborative design tools (Figma, Sketch, Invision, Zeplin, UXPin, XD, Mural, etc.)
  • Familiarity with project management software (i.e. Jira, Confluence, Wrike, Asana)


  • Collaborate cross-functionally with Designers, Product Managers, Content Strategists, Frontend Developers to conceptualize and design innovative and intuitive trading and investment products
  • Identify UX problems and hypothesize solutions based on thorough research
  • Adhere to and help refine our UX process per best practices in a Lean and Agile organization
  • Deliver UX artifacts including flow diagrams of user journeys, task flows and information architecture, wireflows, layouts in low fidelity wireframes, prototypes, everything up to high fidelity (big plus if you are a generalist and can execute high fidelity visual design too!)
  • Optimize the design and direction of different products for different market segments and personas
  • Conduct usability tests to validate your designs; iterate and refine based on insights and KPIs — we are never “done” improving
  • Be a strategic partner within the product organization, as a whole, to identify problems, make educated evidence-based hypotheses, test/validate results and keep iterating
  • Evangelize UX and product design within the broader organization

Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  

We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.

About Kraken Exchange

Founded in 2011, San Francisco-based Kraken is the largest Bitcoin exchange in euro volume and liquidity and also trading Canadian dollars, US dollars, British pounds and Japanese yen. Kraken is consistently rated the best and most secure Bitcoin exchange by independent news media. Kraken was the first Bitcoin exchange to have trading price and volume displayed on the Bloomberg Terminal, the first to pass a cryptographically verifiable proof-of-reserves audit, and is a partner in the first cryptocurrency bank. Kraken is trusted by hundreds of thousands of traders, the Tokyo government's court-appointed trustee, and Germany's BaFin regulated Fidor Bank.

Kraken Exchange

Want to learn more about Kraken Exchange? Visit Kraken Exchange's website.