Senior Product Designer - Web (UX/UI)

Lalamove, Hong Kong

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The Product Team at Lalamove is on a mission to be the most customer-centric product team in Hong Kong; ambitious, yes, but also humbled by the magnitude of the problems we are tackling.
Ask yourself, do you get turned on by observing and validating people-problems?  Do you think of design from a human-centric perspective? Are your UX and UI skills honed in to define minimalistic, hyper-intuitive flows?  Is your preferred design tool a whiteboard? If ‘yes’ to these questions, you will come alive with us. We are looking for inventors of high-polish.

Three Fundamental Strengths:
Although you need to be hands on and strong with a variety of design tools, these strengths are the basic skills that will help you truly succeed.
Human Empathy: can you see the world through the eyes of others? Do you care to help ease the burden of others?  Are you able to suspend your assumptions and are you aware of your biases such that you can account for them when you make design choices?
Observe, Simplify, Invent: can you evaluate and prioritise which problems are REAL problems and worth tackling first? Do you get turned on to undo a boring bureaucratic flow into an elegant, step 1, 2, 3, magic?  Are you able to invent new ways for users to gain the same values and connect at a personal human level?
Diligence: at the end it IS a grind and the best know the meaning of ‘grit’.  Execution, execution, execution. Can you prioritise a huge wave or requests such that your stakeholders trust and respect your choices?  Can you communicate with them to help them set proper expectations?

What you bring to the table:

  • Identify customer needs and problems with researchers from both qualitative and quantitative research
  • Develop user journey, flow, wireframe and mockup
  • Conduct usability testing with the researcher, validate your design and iterate based on the customer feedback
  • Co-work and develop UX principle, maintain and evolve it based on the customer behavior
  • Develop and maintain the UI library (design system)

Preferred to have:

  • BA/BS degree in Design (e.g. interaction, graphic, visual communications, product, industrial, etc), Human-Computer Interaction (HCI), Computer Science (CS) or a related field, or equivalent practical Experience
  • 4-7 years relevant work experience
  • Knowledge of principles of responsive design
  • Open mind and confident, willing to share, a good team player and work independently
  • Excellent communication in English
  • Expert with design tools (e.g. Sketch, Illustrator, Photoshop) to produce wireframes and high fidelity mockups.
  • Experience working with web or mobile based technologies such as HTML, CSS, JavaScript, Android Studio, etc.
  • Any experience with human-centric design, hardware, furniture, apparel, anything that you have designed to make people’s lives better.
  • less experience candidate will be considered as UX/UI designer

  • This position is open to worldwide candidates and we will assist you for working visa in Hong Kong.

About Lalamove

About Lalamove Lalamove began life as EasyVan in December 2013. Founded by Chow Shing-Yuk, EasyVan was originally about leveraging the sharing economy and satisfying a specific logistical need - van hiring. The name EasyVan was conceived out of the desire for something catchy and easy to remember. Shortly after in July 2014, EasyVan expanded to Singapore, Thailand, Taiwan and numerous cities in Southeast Asia. "Lalamove" became a more appropriate name as the fleet of vehicles evolved from just vans, to motorcycles and trucks of varying sizes. In fact, "Lalamove it" has become the term synonymous with getting things delivered quickly and reliably, the Lalamove way. The Lalamove logistics platform has revolutionised van hiring call centers of old to being a process so streamlined, customers and drivers receive a match with each other within 12 seconds. Local deliveries are fulfilled at a breakneck 55 minutes, door-to-door. For drivers, Lalamove significantly optimises their fleet and route, maximising their earning potential. Lalamove applications are developed by Huolala Global Investment Limited, and are available online, Apple Appstore and Google's Play store. Find out the latest about Lalamove as a company and stay up-to-date through our blog and press releases.

Want to learn more about Lalamove? Visit Lalamove's website.