Operations Associate

Lalamove, Hong Kong

See jobs at Lalamove

Are you passionate about solving problems? Do you want to join one of the fastest growing and most exciting startups in Hong Kong?

If your answers are yes and yes, we want you to join our team! We are seeking an Operations Associate who will not back down in the face of challenge, who is ready to try new things, and is ready to make history together with the rest of the ops team at Lalamove Hong Kong.

The day-to-day tasks of the ops team include scheduling and training drivers, and managing our existing fleet (whether it’s motivating them or making sure they know what the rules are).

Life at Lalamove is fast-paced, thrilling, and we are constantly doing things no one has ever done before.

We are looking for a high energy, quick thinking individual who can understand driver beliefs and requirements to create long lasting partnerships with our fleet.

If you understand all things that are worth doing are never easy, and you want to become a better version of yourself, apply now! 

What you'll be doing:

  • Get drivers excited to join and stay working with Lalamove
  • Build and maintain long term relationship with drivers
  • Plan, organize and execute different marketing campaigns and activities for van drivers and app users
  • Attract and retain drivers by conducting training sessions and handling enquiries
  • Exceed individual and team targets & KPIs 

What you'll need:

  • University degree holder in business or related disciplines 
  • At least 1 - 2 years in sales and marketing or an operational role with front-facing opportunities
  • Positive, passionate, proactive, self-initiative and attentive to details
  • Strong communication skills with proficiency in written and spoken English and Chinese
  • Familiarity of using existing social media platforms

About Lalamove

About Lalamove Lalamove began life as EasyVan in December 2013. Founded by Chow Shing-Yuk, EasyVan was originally about leveraging the sharing economy and satisfying a specific logistical need - van hiring. The name EasyVan was conceived out of the desire for something catchy and easy to remember. Shortly after in July 2014, EasyVan expanded to Singapore, Thailand, Taiwan and numerous cities in Southeast Asia. "Lalamove" became a more appropriate name as the fleet of vehicles evolved from just vans, to motorcycles and trucks of varying sizes. In fact, "Lalamove it" has become the term synonymous with getting things delivered quickly and reliably, the Lalamove way. The Lalamove logistics platform has revolutionised van hiring call centers of old to being a process so streamlined, customers and drivers receive a match with each other within 12 seconds. Local deliveries are fulfilled at a breakneck 55 minutes, door-to-door. For drivers, Lalamove significantly optimises their fleet and route, maximising their earning potential. Lalamove applications are developed by Huolala Global Investment Limited, and are available online, Apple Appstore and Google's Play store. Find out the latest about Lalamove as a company and stay up-to-date through our blog and press releases.

Want to learn more about Lalamove? Visit Lalamove's website.