UX Researcher

Lalamove, Hong Kong

See jobs at Lalamove

At Lalamove, you will work with very talented engineers, designers, marketers and different stakeholders in a fast-paced, rapidly growing, enthusiastic company.

Professionals in this role are responsible for defining problem statements, determining time frame or budget, conducting different user research methods, getting insights and translating them into sitemaps, wire Wframes and prototypes. You will also work with internal teams in different cities, including Hong Kong, Bangkok, Singapore, Taipei, and Manila, to design the overall functionality of our products and develop compelling, intuitive, and effective user experiences.

The ideal candidate should have an eye for clean and artful design, understanding of human interaction with a product, and experience in designing functional applications.

What you will do:

  • Ensure usability and delivery of all project phases, from concept to design to production (define problems; create personas, evaluations, user-flows/journeys, user-feedback, interaction models; analyze quantitative and qualitative user research; build wireframes, prototypes, visual mockups etc.)
  • Identify best practices and establish a data-driven, user-centric approach
  • Collaborate with other team members (marketing, engineers, product managers, designers and more)
  • Provide customer insights from people around the world (Hong Kong, Singapore, Philippines, Vietnam, Thailand, Taiwan)

What we seek:

  • You have a minimum of 1-3 years of experience in UX Design
  • Bachelor's Degree in Cognitive Psychology or closely related field (Human Factors or Human-Computer Interaction preferred)
  • You have managed and ran multiple projects in the web and mobile landscape,  establishing and following a design vision
  • You have demonstrated excellent command of research questions within a given domain
  • You have a strong understanding of UX and latest technology trends
  • You have high-quality planning and organizational capabilities
  • You are a good team player, self-motivated, and have strong leadership skills
  • You are fluent in English
  • Previous experience using Google Analytics (or any similar application) is a bonus

About Lalamove

About Lalamove Lalamove began life as EasyVan in December 2013. Founded by Chow Shing-Yuk, EasyVan was originally about leveraging the sharing economy and satisfying a specific logistical need - van hiring. The name EasyVan was conceived out of the desire for something catchy and easy to remember. Shortly after in July 2014, EasyVan expanded to Singapore, Thailand, Taiwan and numerous cities in Southeast Asia. "Lalamove" became a more appropriate name as the fleet of vehicles evolved from just vans, to motorcycles and trucks of varying sizes. In fact, "Lalamove it" has become the term synonymous with getting things delivered quickly and reliably, the Lalamove way. The Lalamove logistics platform has revolutionised van hiring call centers of old to being a process so streamlined, customers and drivers receive a match with each other within 12 seconds. Local deliveries are fulfilled at a breakneck 55 minutes, door-to-door. For drivers, Lalamove significantly optimises their fleet and route, maximising their earning potential. Lalamove applications are developed by Huolala Global Investment Limited, and are available online, Apple Appstore and Google's Play store. Find out the latest about Lalamove as a company and stay up-to-date through our blog and press releases.

Want to learn more about Lalamove? Visit Lalamove's website.