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Operational Assistant Intern

Lalamove, Ho Chi Minh City

See jobs at Lalamove


The opportunity 

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services. Six years into our start and a few 100+ cities later, we are just getting started. 

Currently, we are building a strong in-house marketing team here in Vietnam & looking for a Operational Assistant Intern to further strengthen our Growth Analytics Lead. You will be responsible for carrying out analysis of internal CRM data, analysing customer surveys & building reporting workflows to drive insights for our growth leaders as well as to our marketing managers to support decision making and further profitable growth.  

Here at Lalamove, any one of us can make a huge impact 

What You'll Do

  • Analyze the company's data to suggest actionable insights for business teams across the company to be more efficient and effective
  • Measure and track the impact and effectiveness of new features in enabling us to deliver the best user experience to our customers
  • Support business teams with data request
  • Simplify processes by automating the gathering, analysis, and reporting of metrics
  • Manage the reporting & Maintain and enhance the current stack of tracking tools to ensure the most accurate measurement of customer journeys
  • Ad hoc analysis to support related departments 

What you'll need

  • Positive, passionate, proactive, self-initiative and attentive to details
  • Analytical mind-set and ability to see the big picture
  • Highly numerate individuals with a high standard of accuracy with data and commercial awareness of its usage 

Benefits

  • Have chance to work with all departments within company.
  • Dynamic environment with diverse and young team.
  • Happy Fridays, summer parties, anniversary prizes, monthly team outings, and more to bond as #OneLalamove! 

About Lalamove

About Lalamove Lalamove began life as EasyVan in December 2013. Founded by Chow Shing-Yuk, EasyVan was originally about leveraging the sharing economy and satisfying a specific logistical need - van hiring. The name EasyVan was conceived out of the desire for something catchy and easy to remember. Shortly after in July 2014, EasyVan expanded to Singapore, Thailand, Taiwan and numerous cities in Southeast Asia. "Lalamove" became a more appropriate name as the fleet of vehicles evolved from just vans, to motorcycles and trucks of varying sizes. In fact, "Lalamove it" has become the term synonymous with getting things delivered quickly and reliably, the Lalamove way. The Lalamove logistics platform has revolutionised van hiring call centers of old to being a process so streamlined, customers and drivers receive a match with each other within 12 seconds. Local deliveries are fulfilled at a breakneck 55 minutes, door-to-door. For drivers, Lalamove significantly optimises their fleet and route, maximising their earning potential. Lalamove applications are developed by Huolala Global Investment Limited, and are available online, Apple Appstore and Google's Play store. Find out the latest about Lalamove as a company and stay up-to-date through our blog and press releases.

Want to learn more about Lalamove? Visit Lalamove's website.