Driver Engagement Coordinator - Hanoi

Lalamove, Hanoi

See jobs at Lalamove

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it.

Onto our fifth year as a start-up, now operating in Hong Kong, China, Taiwan, Thailand, Singapore, Vietnam and Philippines, our aspirations don’t stop there as our model has the ability to transform how goods moved in any city worldwide. Backed by a team of experienced entrepreneurs, Lalamove offers a great place to add real value because you get real ownership of what you do.

Love working with people, training and providing guidance? We want you in our team! We are looking for an enthusiastic and motivated Driver Operations Associate based in Hanoi, Vietnam. The Ideal candidate should not be afraid to try new things and get ready to make history together with the rest of the ops team at Lalamove Hanoi. You will be in charge of scheduling and training Lalamove drivers and will need to take full ownership of a crucial component of our business. Life at Lalamove is fast-paced, thrilling, and we are constantly doing things no one has ever done before.

Think you are up for it? Apply now and join the team in Hanoi, Vietnam to experience the thrill of disrupting the logistics industry!

What you will be doing:

  • Set and implement social media and communication campaign, and be a representative of the company to maintain communication with our partners.
  • Organize and participate in events to build loyalty, community and promote brand awareness.
  • Coordinate with Marketing, PR and Communications teams to ensure brand consistency.
  • Coordinate with Partnership team to maintain a strong partnership system to ensure and improve benefits of our partners, contributing to partners' loyalty and brand awareness.

What we seek:

  • An outgoing and open-minded personality that can interact and influence people with different profiles (age, nationality, experience, background).
  • Excellent communication, presentation and interpersonal skills.
  • Good knowledge of the logistics industry, E-commerce and social media.
  • Ability to learn and understand new products and services and describe/explain them to prospects.
  • Capable of compiling relevant information, provide strategic analysis, present and initiate ideas.

What you’ll need:

  • Bachelor's degree or college experience preferred.
  • Previous experience in driver/community management or field team recruitment is a plus/advantage.
  • Vietnamese national with fluency in Vietnamese is required.
  • Good MS Office skills, especially Excel is ideal.
  • Extrovert, sociable, responsible, organized.

About Lalamove

About Lalamove Lalamove began life as EasyVan in December 2013. Founded by Chow Shing-Yuk, EasyVan was originally about leveraging the sharing economy and satisfying a specific logistical need - van hiring. The name EasyVan was conceived out of the desire for something catchy and easy to remember. Shortly after in July 2014, EasyVan expanded to Singapore, Thailand, Taiwan and numerous cities in Southeast Asia. "Lalamove" became a more appropriate name as the fleet of vehicles evolved from just vans, to motorcycles and trucks of varying sizes. In fact, "Lalamove it" has become the term synonymous with getting things delivered quickly and reliably, the Lalamove way. The Lalamove logistics platform has revolutionised van hiring call centers of old to being a process so streamlined, customers and drivers receive a match with each other within 12 seconds. Local deliveries are fulfilled at a breakneck 55 minutes, door-to-door. For drivers, Lalamove significantly optimises their fleet and route, maximising their earning potential. Lalamove applications are developed by Huolala Global Investment Limited, and are available online, Apple Appstore and Google's Play store. Find out the latest about Lalamove as a company and stay up-to-date through our blog and press releases.

Want to learn more about Lalamove? Visit Lalamove's website.