Product Designer (UI/UX)

Lalamove, Hong Kong

See jobs at Lalamove

Duration: Full-Time

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it!

Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday.

With 1600+ employees spread across APAC and LATAM, our 7-years old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.

Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving. At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs.

Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realise this vision with a ‘global’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence.

The Product Designer is a design expert, and have responsibility to iterate on existing, or create new design patterns. from participating in team design, scoping to prioritization discussions. The designer learns the qualitative and quantitative research, and business context behind team’s design decisions.

Products and teams:

Know your product area
Demonstrate proven knowledge of jobs, how competitors solve them, and where gaps exist
Show your work towards your product vision in alignment with your team
Frame your work to relate back to the long-term goals of the product
Earn partners’ trust to drive effective relationships
Build high-quality products with your team and improve on them

Execution

State clear problems based on research and data, align the team on them
Design our systems, not just elements or pages
Start solving related problems in our products
Explore concepts, narrow to the best solution
Use the best formats and fidelities for your work
Get great design work shipped quickly
Balance perfect and done
Optimize for coherent task completion
Choose logical UI patterns
Deliver polished visual design and transitions

Behaviour

Communicate all work clearly and concisely
Collect, process, and respond to feedback
Develop strong opinions, weakly held
Help others: be generous with time and feedback
Hold teammates to a high standard
Refer candidates to our Recruiting team
Actively engage with the design community

Result

Obsessively maintain all regular personal goals
Prioritize your efforts, make explicit tradeoffs
Work autonomously and quickly
Don’t wait for permission
Be organized; don’t rely on others for notes or follow-up
Flag delays, issues early
Don’t stop at your design; improve related work
Pay down design debt to keep systems healthy

What you'll need:

Minimum 4 years of relevant experience
Balance business growth and customer problems, and care deeply about the measurable impact of your work
Deep understanding of key UI/UX principles; ie. user centered design vs. design thinking
Comfortable interfacing with UX, product and technical teams in an agile development environment
Make decisions based on evidence and love making incremental improvements which lead to larger impact
Analysing your designs by interpreting both qualitative and quantitative data.
Understand how to de-risk a design, and have a good understanding for how much design is enough to ship
Reflecting on, and improving, the team’s processes is something you naturally engage in every day
Candidates must submit their portfolio along with resume.

About Lalamove

About Lalamove Lalamove began life as EasyVan in December 2013. Founded by Chow Shing-Yuk, EasyVan was originally about leveraging the sharing economy and satisfying a specific logistical need - van hiring. The name EasyVan was conceived out of the desire for something catchy and easy to remember. Shortly after in July 2014, EasyVan expanded to Singapore, Thailand, Taiwan and numerous cities in Southeast Asia. "Lalamove" became a more appropriate name as the fleet of vehicles evolved from just vans, to motorcycles and trucks of varying sizes. In fact, "Lalamove it" has become the term synonymous with getting things delivered quickly and reliably, the Lalamove way. The Lalamove logistics platform has revolutionised van hiring call centers of old to being a process so streamlined, customers and drivers receive a match with each other within 12 seconds. Local deliveries are fulfilled at a breakneck 55 minutes, door-to-door. For drivers, Lalamove significantly optimises their fleet and route, maximising their earning potential. Lalamove applications are developed by Huolala Global Investment Limited, and are available online, Apple Appstore and Google's Play store. Find out the latest about Lalamove as a company and stay up-to-date through our blog and press releases.