Senior Product Designer (UI/UX)

Lalamove, Hong Kong, Hong Kong SAR

See jobs at Lalamove

Duration: Full-Time

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it!
Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday.
With 1600+ employees spread across APAC and LATAM, our 7-years old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.

Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving. At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. 

Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realise this vision with a ‘global’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing  an even more global presence.

The Senior Product Designer serves a vital role here, from creating the experience of new features, to the craft and finish of every detail in the product. The designer thinks deeply, speaks clearly, loves collaboration and feedback. Also the designer invents, refines and develops solutions to ensure customer needs and team goals are met.

Products and teams:

  • Develop deep domain knowledge of your product area and how to solve its problems
  • Create modern, simpler, and better solutions
  • Refine and improve the long-term direction of how your product evolves
  • Help us understand the product, the future vision, and how we'll achieve it
  • Influence partners and their approach, strategy, and processes
  • Drive the team’s excellence in execution


  • Practice first principles thinking to define problems
  • Plan and participate in usability testing and assessment
  • Evolve our product or design system to be better and simpler
  • Own/fix complex design and technical debt
  • Explore and refine quickly without losing effort
  • Solve at low fidelity, then polish for delivery
  • Turn data from market, industry trends, competitive analysis, and user experience research into user insights
  • Drive how your team improves shipping
  • Make smart trade offs
  • Create simple, elegant solutions to complex interaction problems
  • Raise the design bar with beautiful, modern UI


  • Anticipate feedback to address it proactively
  • Develop opinions and persuade others to align with them
  • Partner with stakeholders to ensure that our implementation and user experience is aligned
  • Be a leader, setting examples for others and teaching them
  • Actively share feedback and comment on others’ work to help them grow
  • Screen and interview candidates in on-sites
  • Know how to assess what we’re looking for
  • Make interviews great


  • Maintain goals and improve our processes
  • Contribute to planning to keep the team honest
  • Always bias towards progress, not just action
  • Draw together work, resolving dependencies
  • Make your team more productive
  • Run meetings with owners, agendas, action items, and followups
  • Avoid local maxima, think broadly to improve our products and systems
  • Build a big-picture vision, avoid quick-fix solutions

What you'll need:

  • 5+ years of experience in an individual contributor role, on a Product Design team for desktop or mobile
  • Deep understanding of key UI/UX principles, foundation in Typography, Interaction and Visual Design, and Ideation
  • Excellent understanding of user experience design for the web, mobile, or touch devices
  • Solid understanding of how to create usable, accessible, and modular designs that can scale to millions of users
  • Experience in working and collaborating with diverse teams in a dynamic, rapid growth environment
  • Experience partnering with Product Managers to develop the strategy and rationale for feature
  • Excellent written and verbal communication skills
  • Working knowledge of common mobile and front-end web development
  • Experience in service design, conducting user research through various methods, and abilities to translate research finding into tangible product feature requirements or improvements is a plus
  • Candidates must submit their portfolio along with resume.

About Lalamove

About Lalamove Lalamove began life as EasyVan in December 2013. Founded by Chow Shing-Yuk, EasyVan was originally about leveraging the sharing economy and satisfying a specific logistical need - van hiring. The name EasyVan was conceived out of the desire for something catchy and easy to remember. Shortly after in July 2014, EasyVan expanded to Singapore, Thailand, Taiwan and numerous cities in Southeast Asia. "Lalamove" became a more appropriate name as the fleet of vehicles evolved from just vans, to motorcycles and trucks of varying sizes. In fact, "Lalamove it" has become the term synonymous with getting things delivered quickly and reliably, the Lalamove way. The Lalamove logistics platform has revolutionised van hiring call centers of old to being a process so streamlined, customers and drivers receive a match with each other within 12 seconds. Local deliveries are fulfilled at a breakneck 55 minutes, door-to-door. For drivers, Lalamove significantly optimises their fleet and route, maximising their earning potential. Lalamove applications are developed by Huolala Global Investment Limited, and are available online, Apple Appstore and Google's Play store. Find out the latest about Lalamove as a company and stay up-to-date through our blog and press releases.

Want to learn more about Lalamove? Visit Lalamove's website.