Consumer Client Manager

Landor, London

Creating agile brands

What does it take? A great brand needs a stand-out strategy, creative muscle and the right behaviours to make it real.

We are currently seeking a Client Manager to join our London team to support our growing team.

Could this be you?


The role…

You will be responsible for achieving and maintaining client satisfaction by ensuring that projects are delivered on scope, on time, and on budget - in short, you'll be accountable for flawless project management.

In the role you be part of our client services team and a central point of communication on one or more consumer brands, accountable for the accurate and timely flow of information between the client and the internal team. You will ensure that all milestones are met and partner with the client directors on all key relationships whilst seeking ways to grow existing business and add value to other new business pursuits.

You'll participate in, and contribute to, brand discussions, client workshops, brainstorms and the development of strategic deliverables. We'll educate you in Landor’s tools and capabilities, including research, strategy, innovation, design, naming/verbal identity, environments, digital, and engagement, and enable you to recommend growth opportunities that expand Landor’s offer with your clients. This means that displaying passion and curiosity is a must, and you'll work with people who are always pushing the boundaries, and striving to achieve the best for our clients and our agency.


What we’re looking for…

A Client Manager who brings us experience in project management in a branding consultancy, advertising agency or business consultancy. You will have strong client presence, organisational and detail-orientation skills, excellent written and verbal communication, and the ability to work in a fast-moving environment, that is strategically and intellectually agile. You'll be respectful of, and comfortable with, changing priorities, and be able to work with people across the business to manage this effectively.

You will be a relationship builder with the ability to create connections and gain the trust of others with ease. You will be humble, hungry and a great listener who can skillfully see where you can offer support and assistance. You will use your exceptional organisational skills and proactive approach to understand the challenges of the team members, problem solving to find a great solution which drives results.


What we offer you.. 

Landor builds some of the world’s most agile brands - brands that thrive on change. As part of our team you will work with strategic experts and creative explorers committed to solving complex challenges. With smart tools, global resources, and the best talent, we are able to execute solutions for our clients. And talent really is at the core of everything we do. It's fast and we're driven, but all we accomplish is achieved together as a team.


Finally - To learn more about Landor, click here….www.landor.com


Landor are an equal opportunities employer

About Landor

About us A global leader in brand consulting and design, Landor helps clients create agile brands that thrive in today’s dynamic, disruptive marketplace. Our work enables top brands—from Barclays to BMW and Tide to Taj—to stand for something while never standing still. Landor’s branding services include strategy and positioning, identity and design, motion graphics, brand architecture, prototyping, innovation, naming and verbal identity, research and analytics, environments and experiences, engagement and activation, and interactive and media design. Founded by Walter Landor in 1941, Landor pioneered many of the research, design, and consulting methods that are now standard in the branding industry. Today, Landor has 26 offices in 19 countries, working with a broad spectrum of world-famous brands. Clients include Alitalia, Barclays, Bayer, BBC, BMW, BP, Cracker Barrel Old Country Store, FedEx, GE, Kraft Heinz, Huawei Technologies, Marriott International, Nike, Pernod Ricard, Procter & Gamble, S&P Global, Samsung, Sony, and Taj Group. Landor is a member of WPP, the world's largest marketing and communications firm.

Want to learn more about Landor? Visit Landor's website.