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Sales Development Rep

Lattice, San Francisco, CA

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First, an overview
We're a fast-growing company built by a team dedicated to creating a meaningful impact on the world. In an age where innovation is happening all around us, there's one commonality–people are driving these changes. If they're in unhealthy work environments, innovation will slow down. That's why we offer a people management solution that helps companies put employees first.

We offer performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, and goal setting in a way that allows companies to focus on employee development, growth, and engagement. We’ve grown to over 1000 customers around the world. Along the way, we've raised $10+ million in funding from Thrive Capital, Khosla Ventures, Y Combinator, Slack Fund, Marc Benioff, and others. We also have plenty of runway and are on track to triple this year.

It's also why we care so much about our own culture:
* We value collaboration, drive, ownership, and honesty.
* We encourage and promote professional growth and development.
* We offer competitive salary, equity, and benefits.
* We have a centrally located FiDi office.
* We have a flexible vacation/time-off policy.
* We offer other fun perks like continuous learning reimbursements, office snacks & team trips.

Now, the role
The Sales Development Representative is an energetic and organized professional who loves working with prospective customers and following up with sales leads. The Sales Development Representative is often the first contact that a prospective customer may have with Lattice. Whether interacting on the phone, at an event, through email, or another medium, the Sales Development Representative makes a positive first impression of Lattice by owning the first portion of a prospect’s sales journey in a manner that sets up both the prospect and Lattice for success. We work hard to maintain our fast-paced, motivated, and well-balanced culture. As a rapidly growing company, opportunities for internal growth and career development are plentiful.

Responsibilities

  • Consistently meet or exceed monthly quotas by setting high quality meetings between prospective customers and our team of Account Executives that lead to quality pipeline, revenue
  • Respond to customer inquiries and help with qualifying and scheduling sales meetings.
  • Source leads using prospecting techniques and schedule sales meetings
  • Reach out to prospective customers across a variety of channels - phone, email, social, chatExceed aggressive KPIs consisting of phone calls, emails, response time, and others
  • Deliver a world-class experience for prospects who are considering Lattice and other performance management solutions

Qualifications

  • Excellent writing ability and phone skills
  • Thrives in a fast-paced environment
  • Able to maintain a high level of organization and prioritization in order to properly manage outreach to different types of both inbound and outbound prospects across a variety of channels
  • Burning desire to make our customers personally and professionally successful
  • Commitment to Lattice’s mission and values (customer-centric, transparent, driven, acts like an owner)  
Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

About Lattice

Lattice makes performance management software for medium-sized companies. We’re a SF-based startup serving hundreds of customers around the world. We believe that good performance management is critical for companies and employees to be successful. Unfortunately, the process is often painful, but we don’t think it has to be that way.

Lattice

Want to learn more about Lattice? Visit Lattice's website.