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IT Support Engineer

LiveRamp, San Francisco, California

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ABOUT LIVERAMP

LiveRamp powers exceptional experiences by making it safe and easy to connect the world’s data, people, and applications. We are the industry pace-setter and one of the fastest-growing SaaS businesses anywhere—the enabling product behind many of the world’s biggest brands and technology platforms.

LiveRamp recently debuted on the New York Stock Exchange (ticker: RAMP) as an independent public company. Our fundamentals are exceptional: 30%+ annual revenue growth, $1.7B in cash, no debt, and over 600 customers. And we're growing our team at a record pace. Want to build the future with 750 savvy, curious LiveRampers across the U.S., Europe, and APAC? Join us!


Collaborative? Innovative? Cutting edge? Is that the type of company that you want to be a part of? Consider making LiveRamp your next career destination.

Responsibilities:

  • IT Support Engineer is responsible for supporting the hardware of all desktops & laptops as well as the peripherals that are connected. In addition to the hardware, there is ownership in level 1 & 2 application support on those machines

  • IT Support Engineer is responsible for the Level 1 & 2 support on the phones & network, as well as owning support from the switch port to the desk, including the physical phones

  • The support also covers conference rooms for all of the A/V equipment which includes projectors & video conference equipment

  • IT Support Engineer also engineers solutions such as image creation & distribution, testing for other support teams, testing of any technical piece that touches the desktop and responsible for picking new standards & support models

Experience/Qualifications:

  • Google Suite Administration

  • Apple Mac Skills(hardware and software)

  • Microsoft Skills(hardware and software)

  • Great Customer Service skills

  • Project Management Skills

  • Networking/Meraki

  • AWS/GCP a plus

Education:

  • Bachelor of Science degree preferred
  • An Advanced degree in business and/or computing science a plus ITIL or other certifications

Employee Benefits:

  • People. Work with talented, collaborative, and friendly people who love what they do.
  • Competitive and comprehensive salary package
  • Food - Enjoy catered meals, boundless snacks, and the occasional food truck.
  • Fun - We host events such as game nights, happy hours, camping trips, and sports leagues.
  • Health and Saving. Receive the benefits of comprehensive health, dental, vision and disability insurance along with a 401k matching plan.
  • Location. Work in the heart of San Francisco – the best city in the world, and take advantage of our commuter benefits.
LiveRamp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.

About LiveRamp

About LiveRamp LiveRamp offers brands and the companies they work with identity resolution that is integrated throughout the digital ecosystem, providing the foundation for true omnichannel marketing. Our services transform the technology platforms used by our clients into people-based marketing channels that improve the relevancy of marketing and ultimately allow consumers to better connect with the brands and products they love. We thrive on solving the toughest technical challenges, and we’re always looking for smart and compassionate people to help us blaze a trail. Learn more about working here. LiveRamp is an Acxiom company located in the technology hub of San Francisco, delivering privacy-safe solutions to market and honoring the best practices of leading associations, including the Digital Advertising Alliance’s (DAA) ICON and App Choices programs, the Interactive Advertising Bureau, the Data & Marketing Association, and the Advertising Research Foundation.. If you’re interested in connecting your data or becoming a partner, drop us a line. We’d love to tell you our story and hear yours.

Want to learn more about LiveRamp? Visit LiveRamp's website.