Operations Analyst, Driver Growth

Lyft, San Francisco, CA

Lyft is your friend with a car, whenever you need one

The Driver Growth Operations team partners with cross-functional teams across Product, Local Operations, and Growth to bring new drivers to Lyft’s platform. We are looking for a talented analyst to provide insights and actionable recommendations that will improve the driver onboarding experience and help our team make better business decisions.


  • Conduct analytical deep dives into the driver onboarding funnel to diagnose problems and identify operational improvements
  • Build and deploy re-usable decision making tools and reports to streamline the driver funnel management process
  • Communicate insights to stakeholders and work with operations teams to implement recommendations
  • Collaborate cross-functionally with local teams, product, and growth to drive meaningful supply impacts


  • 4+ years of startup operations, analytics or consulting experience
  • Quantitative analysis - you can deep dive into data and draw meaningful insights
  • Project management - you’ve successfully led complex cross-functional initiatives in the past
  • Strong written and verbal communication skills for internal and external stakeholders
  • Cross-functional leader - you excel at building relationships and are comfortable leading business partners
  • Entrepreneurial self-starter - you naturally take ownership, look for opportunities, and do whatever it takes to drive results
  • You know how to hustle while also having fun and supporting those around you
  • Attention to detail is your bread and butter
  • A deep connection to Lyft’s mission and core values

Bonus Points

  • Proficient in SQL
Lyft is an EEO employer that actively pursues and hires a diverse workforce, and pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

About Lyft

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Ride by ride, we’re changing the way our world works.

Want to learn more about Lyft? Visit https://www.lyft.com/