Director of Communications, Passenger

Lyft, San Francisco, CA

Lyft is your friend with a car, whenever you need one

Lyft is hiring a Director of Communications who will take on the enormously important role of making Lyft an everyday name with passengers and potential passengers. Reporting to our Senior Director of Communications, you will set strategy, execute innovative tactics and guide our team to make Lyft the brand of our generation.

We’ll expect you to tell us what to do to achieve our brand awareness and growth goals. You are someone who makes it happen, your existing media relationships are prized and you have a strong track record of delivering unique and impactful campaigns.

You have ideas that go beyond traditional PR, you’re always thinking outside the box but also an expert at scalable, block and tackle programs. People who have worked with you love you. You’re not an individual contributor, you love managing and helping teammates achieve their own goals too.

You’re the total package.


  • Drive strategy and results for passenger PR/communications program
  • Support overall passenger growth goals
  • Work closely with brand and marketing teams to inform and leverage key programs
  • Develop and maintain relationships with top tier press and influencers
  • Proactively identify new opportunities and develop new programs to continually up level our communications programs
  • Unique and unexpected tactics

Experience and Skills

  • 10+ years of PR/Communications experience
  • Strong existing media and influencer relationships
  • Proven experience in managing teams
  • Strong ability to prioritize and provide counsel to internal partners
  • Direct experience building brands

Bonus Points

  • You’re an avid Lyft user
  • You have a great sense of humor and a love of karaoke
Lyft is an EEO employer that actively pursues and hires a diverse workforce, and pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

About Lyft

Wherever you’re headed, count on Lyft for rides in minutes. The Lyft app matches you with local drivers at the tap of a button. Just request and go.

Ride by ride, we’re changing the way our world works.

Want to learn more about Lyft? Visit Lyft's website.