Manager, Internal Communications

Lyft, San Francisco, CA

Lyft is your friend with a car, whenever you need one

Lyft is seeking an experienced Internal Communications professional to partner with key leaders to develop and implement communication strategy and programs to deliver business goals, and further our mission. This person is seen as a trusted advisor and core to the success of the organization.

Lyft is growing rapidly, and this role will be responsible for proactively ensuring seamless communication of key news, initiatives, and executive messages within the organizations they support.  Additionally, developing communication strategy which helps their organization communicate better and educates the rest of the company on the organization’s work. We’re looking for someone who can come up with creative, innovative ideas to inform, motivate, and delight employees; skillfully manage and assist executives with their team communications; and get in the trenches to execute plans and make things happen. This role reports to the Director of Internal Communications, dotted line to their business leaders.


  • Own strategy and results for keeping team members in all office locations informed on important company news and updates in a timely, relevant, and engaging manner
  • Work closely with key company leadership to develop and disseminate important messages to team members
  • Partner closely with PR/Comms & People team on company wide communications, including crisis and change management
  • Gather feedback on internal communications and surface strengths and opportunities to leadership
  • Proactively identify new opportunities and develop new programs to continually up level our internal communications program
  • Maintain the Lyft voice across all communications, written and verbal, and across company leadership
  • Keep Lyft fun!


  • 5+ years experience guiding strategy and execution in a communications role
  • Proven success building and implementing programs that inform and delight employees
  • Thrives in highly fluid situations and fast-paced environments
  • Deep interest in day-to-day news and long-term trends which impact the experience of working at Lyft
  • Self-starter, independently motivated, leads oneself and others
  • Experience tailoring communications to distributed offices, and both full-time/hourly workforce
  • Experience interfacing and working with executives
  • Experience in coordination, content and execution of department all-hands
  • Excellent written and verbal communications skills
  • Lyft user/believer
Lyft is an EEO employer that actively pursues and hires a diverse workforce, and pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

About Lyft

Wherever you’re headed, count on Lyft for rides in minutes. The Lyft app matches you with local drivers at the tap of a button. Just request and go.

Ride by ride, we’re changing the way our world works.

Want to learn more about Lyft? Visit Lyft's website.