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Communications Manager

Lyft, San Francisco, CA

Lyft is your friend with a car, whenever you need one


At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

As a member of the Lyft Communications team you’ll help bring the Lyft story to life for riders, drivers, partners and communities. 

We imagine a world where cities are designed around people rather than cars. We have a bold vision and a clear plan to get there. We’re already making progress. It is a compelling story and we’re looking for experienced and creative communications professionals to help tell it. We have multiple communications manager roles on the team including roles working across corporate communications and technology/consumer communications.

In each of the roles you’ll have clear ownership of specific topics, programs or issues. You’ll be responsible for developing and implementing strategic communications plans making use of all of the tools in the modern communications toolbox, including earned media, owned content, partnerships, and digital and social strategies. You’ll work closely with leaders in other functions and with others on the Communications team, establishing yourself as a trusted advisor to key partners. 

We’re looking for strategic thinkers and creative storytellers who are willing to experiment and try new things. You’ll have a passion for using data to inform your work, and you’ll have a strong record of working collaboratively with co-workers and with internal partners. You’ll have experience of building strong and productive relationships with reporters and influencers. 

We’re a fun team with an important role at a mission driven company. Come and join us.  

Responsibilities:

  • Nurture and build a strong and diverse team of communications professionals who can drive world class communications programs in support of Lyft’s business goals.
  • Define compelling  consumer and technology narratives that support the company’s broader narrative and vision.
  • Build strategic and creative communications plans that strengthen Lyft’s image and reputation with consumers.
  • Partner with leaders of each of our Lines of Business and with other central teams  - especially marketing  - to build compelling and strategic communications strategies, campaigns and plans in support of the company overall, the business units, and specific products and services. 
  • Work directly with top tier media to help them be successful and ensure they understand Lyft’s vision and progress. 
  • Design and build integrated communications capability including across new and emerging platforms. 

Experience:

  • 8-10 years of communications experience. Experience working with technology products and services is helpful. 
  • Experience working in competitive and dynamic industries.  
  • Strong experience developing narratives that align with the company mission and resonate with audiences.
  • Proven experience as a trusted communications advisor to business partners and leaders. 
  • Deep experience building constructive relationships with top tier reporters, editors and influencers.  

Benefits:

  • Great medical, dental, and vision insurance options
  • Mental health benefits
  • In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
  • 401(k) plan to help save for your future
  • 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
  • Pre-tax commuter benefits
  • Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment  without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law. 

Until further notice, Lyft employees working in the United States in any capacity (on a daily or hybrid schedule or as a visitor) are required to provide proof of full vaccination against COVID-19. Employees are considered fully vaccinated two weeks after completion of the entire recommended series of vaccination (usually one or two doses) with a vaccine authorized to prevent COVID-19 by the federal Food and Drug Administration (FDA), including by way of an emergency use authorization. Lyft will maintain records associated with your vaccination history in a way that is compliant with all relevant Federal, state and local laws. Exceptions to this requirement are employees who require religious or medical exemption as approved through Lyft's accommodations process.

About Lyft

Wherever you’re headed, count on Lyft for rides in minutes. The Lyft app matches you with local drivers at the tap of a button. Just request and go.

Ride by ride, we’re changing the way our world works.

Want to learn more about Lyft? Visit Lyft's website.