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Product Manager, Repeat Rides

Lyft, San Francisco, CA

Lyft is your friend with a car, whenever you need one


At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

Lyft connects people to transportation to change the way we live and get around our communities. We are looking for a product manager who brings exceptional creative and analytical skills to drive forward a best-in-class product. Product management at Lyft leads the integration of engineering, data science, and design to achieve the company’s vision for reinventing transportation. We are looking for an entrepreneurial and passionate product manager to innovate and execute across a rapidly growing, fast-paced company and industry from our San Francisco headquarters.

We are looking for an entrepreneurial and passionate Product Manager to innovate and execute on our advanced repeat rides product line. This will include a complete revamp of scheduling as well as new round and recurring trips products. You’ll own the user journey to build convenient and delightful reservation experiences to help users fulfill the needs of their entire journey seamlessly and build amazing. You will start with focus on reliability and expand to improving affordability in the long term. You’ll work with a cross functional team of engineers, scientists, designers, product operations, policy & marketing teams. If successful, this product line will connect value across Rideshare, TBS & Fleet offerings. You’ll be responsible for building amazing customer facing products and driving critical business goals for the vertical. You will own a significant revenue line product and future growth engine for the company.

Product Managers: Operating Model

  • Be the GM: Own both strategy & execution for the business vertical
  • Put the customer first: Be extremely customer centric and bring in empathy/learnings daily
  • Be dangerous: Have sufficient breadth across rider, driver, marketplace, app teams
  • Bring everyone along: Have ability to work across cross functional & business teams

Responsibilities:

  • Product Experience: Minimum 5+ years of product management experience delivering highly successful and innovative products with your fingerprints all over them
  • Leadership Experience: Prior experience setting and delivering on a strategy you crafted, where you were accountable for the outcomes.
  • Data-savvy: you find a way to get the data you need and whip it into an insightful story with no help. You know how to use this data to make decisions without getting stuck in analysis paralysis.
  • Technically proficient: you have collaborated with engineers in developing the technical architecture of the products you have built.
  • Strategic: you can craft a coherent product vision, multi-year strategy and quarterly roadmap that your team and the business rallies behind.
  • Business-minded: you are passionate about building businesses, not features. You not only own the user metrics but also own and optimize business performance metrics.

Experience:

  • Prior experience in e-commerce and marketplaces
  • "Spidey-sense" product instincts and an ability to balance user and business impact
  • Experience in and knowledge of analyzing and using data to inform decisions
  • You can handle chaos, ambiguity, and complexity in a detailed, organized way
  • Clear, concise, and thorough written and oral communication skills
  • Experience starting/scaling a successful startup is a plus

Benefits:

  • Great medical, dental, and vision insurance options
  • Mental health benefits
  • In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
  • 401(k) plan to help save for your future
  • 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
  • Pre-tax commuter benefits
  • Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program

Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment  without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law. 

Until further notice, Lyft employees working in the United States in any capacity (on a daily or hybrid schedule or as a visitor) are required to provide proof of full vaccination against COVID-19. Employees are considered fully vaccinated two weeks after completion of the entire recommended series of vaccination (usually one or two doses) with a vaccine authorized to prevent COVID-19 by the federal Food and Drug Administration (FDA), including by way of an emergency use authorization. Lyft will maintain records associated with your vaccination history in a way that is compliant with all relevant Federal, state and local laws. Exceptions to this requirement are employees who require religious or medical exemption as approved through Lyft's accommodations process.

About Lyft

Wherever you’re headed, count on Lyft for rides in minutes. The Lyft app matches you with local drivers at the tap of a button. Just request and go.

Ride by ride, we’re changing the way our world works.

Want to learn more about Lyft? Visit Lyft's website.