Content Writer (Contract)

Lyft, San Francisco, CA

Lyft is your friend with a car, whenever you need one

Help shape our brand experience for drivers and passengers by crafting compelling product and marketing copy. Your portfolio should demonstrate solid content and creative writing chops. You’re a collaborative, critical thinker who can ship smart copy and turn raw data into riveting stories and clear instructions — and have fun while you’re at it.


  • Write and edit emails, in-app copy, push notifications, SMS copy, blog posts, landing pages, print materials, social media posts, and other content
  • Champion the Lyft brand voice and style throughout all channels
  • Translate complicated, technical concepts into blissfully jargon-free copy that makes sense
  • Collaborate with designers, videographers, engineers, marketers, project managers, and stakeholders on a daily basis
  • Juggle multiple projects on fast-moving schedules
  • Quickly adapt to last-minute asks and changing timelines with flexibility and good humor
  • Own creative projects and tasks with guidance and support from senior leads


  • 2-5 years experience writing for an established consumer brand
  • Ability to nimbly balance brand voice with marketing strategies
  • A conceptual mind that considers not just copy, but design and visuals
  • Deep allegiance to AP Style
  • Ability to multitask and prioritize in a fast-paced, deadline-driven environment
  • Partner closely with other teams to discover the patterns, behaviors, and unique challenges of Lyft drivers and passengers
  • A collaborative, proactive mindset
  • Detail-oriented: Nothing slips past your eagle eyes
  • Portfolio link
  • Ability to address delicate issues with sensitivity and empathy
  • Humor and jazz hands

Extra Credit

  • Copy editing experience
  • Experience writing for an ESL audience
  • Product experience: You can take complex product stories and bring them to life in clear, concise ways.
  • Familiarity with keyword placement and other SEO best practices
  • Used Lyft as a passenger and/or driver
When applying, please provide a link to your portfolio

Lyft is an EEO employer that actively pursues and hires a diverse workforce, and pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

About Lyft

Wherever you’re headed, count on Lyft for rides in minutes. The Lyft app matches you with local drivers at the tap of a button. Just request and go.

Ride by ride, we’re changing the way our world works.

Want to learn more about Lyft? Visit https://www.lyft.com/