Product Designer - Screens
Massachusetts Bay Transportation Authority, Boston, MA
See jobs at Massachusetts Bay Transportation Authority
What you can expect from your first 90 days at CTD:
- Dive into the MBTA system: We don’t expect everyone who walks into CTD to understand the ins and outs of how our transit system operates. You will begin learning the details of how the MBTA’s rail, bus, and ferry network helps move a million people around Greater Boston every day.
- Dive into Screens: You’ll immerse yourself in the ecosystem of teams, tools, data, and processes that inform the work in Screens. You’ll learn about the way riders use each screen. You’ll get to know the projects and teams that inform when and where new screens will go in. You’ll get to know the various data feeds that send information to each screen.
We want to hear from you if:
- You are a systems-oriented Designer with a passion for interfaces and visual design. You are someone who sweats the details in each interface and each design. You are also someone who values coherent and reusable systems. You love your craft, but you do not love reinventing the wheel with each challenge.
- You are comfortable with complexity: The MBTA is a complex, 120-year old transit agency with a huge number of moving parts. To design the right solutions, our team needs to understand the complexities of running transit services, the business operations of the MBTA, and how riders and staff interact with the system.
- You believe in cross-discipline collaboration. CTD teams are generally interdisciplinary, so you’re able to work closely with Product Management, Engineering, data specialists, and Content in an agile environment. As a Designer, you’ll help communicate design and content intent to your team members to ensure rider-facing information is rendered consistently.
- You are empathetic: You think about end users constantly and are always looking for ways to understand their lived experience.
- You are communicative: CTD is an interdisciplinary team sitting within a large public agency. You’re able to take design prototypes, feature ideas, research & testing results, and other design outputs, and communicate them to internal stakeholders clearly and effectively.
Work experience guidelines:
- Although we’re mostly interested in your ability to do the work listed above as demonstrated in your portfolio, here are some guidelines on the capabilities and experience we think might be most suited for this role. Please keep in mind that these are advisory, and not required.
- 3-5 years of professional experience in user experience, interface design, visual design, interaction design, or a related field.
- Expertise in design tools like Sketch, Figma, or Adobe Creative Suite.
- Experience working in an agile development environment.
- Experience using online collaboration tools (e.g. Slack, Asana, etc.)
- Working familiarity with HTML and CSS.
- Solid understanding of accessible design principles for the web and for physical spaces
- Familiarity with the MBTA transit system as a rider.
- Formal education in design, usability, fine art, writing, or a related field (This could be a college degree, a bootcamp, a certificate program, or something else entirely).
About Massachusetts Bay Transportation Authority
he Massachusetts Bay Transportation Authority, often referred to as the MBTA or simply The T, is the public operator of most bus, subway, commuter rail and ferry systems in the greater Boston, Massachusetts, area. The MBTA is the largest transit provider in New England, and the fifth largest in the country. The MBTA directly operates or contracts out for service using eight different modes: heavy rail, light rail, bus rapid transit, local/express bus, trackless trolley, commuter rail, commuter boat, and paratransit. In Boston, 55% of all work trips and 42% of all trips into downtown are made by transit. The MBTA district is made up of 175 communities with a total population of 4.7 million. Almost three-quarters of all Massachusetts residents live within the MBTA service area.
Want to learn more about Massachusetts Bay Transportation Authority? Visit Massachusetts Bay Transportation Authority's website.
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