At the Customer Technology Department (CTD), our mission is to apply modern principles of research, design, and technology to make our transit system easy for all riders to use. Effective and equitable public transit is essential to the social, economic, and environmental progress of Greater Boston.
The MBTA Customer Technology team is working to transform how people get around the Boston area.
We are a team of designers, engineers, product and content specialists charged with bringing novel ideas, modern standards and a user-centered approach to technology at the T. As the MBTA works to reinvent itself, we have a rare opportunity to craft the future of transportation for Boston and communities all around Eastern Massachusetts, as well as pioneer innovations for other transit agencies around the country.
Do you want to improve the daily transportation experience for 400 million annual riders? Ready for the challenge? Then read on.
The MBTA's Customer Technology team is looking for talented software engineers to help us build the technologies and platforms that will deliver a better customer experience for our riders, as well as deliver operational efficiencies for the organization. Our projects are varied, challenging, and most recently have included the redesign of the MBTA's website (see our work in progress here: https://www.mbta.com). If you’ve ever wondered what it would be like to work in a startup culture within a 60 year old government agency, and want the MBTA to be a modern transportation service with 21st century software, please apply.
Strive to consistently achieve excellence in work delivered
Use sound rationale for problem identification and decision-making
Identify and execute on key technical priorities
Are a feature oriented developer
Hate it when automated tests fail, but hate it even more when the test coverage is lacking
Love UX and hate bad design
Collaborate with other team members
Build highly available backend and frontend components
Participate in the entire software development lifecycle including development, automated testing and deployment
Are great to work with, and help us develop our culture ;)
We'd be especially excited if:
You have web development experience, ideally in Elixir and Phoenix
You've worked in the mobility/transportation space before
Diversity and inclusion at CTD are very important to us. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Massachusetts Bay Transportation Authority
he Massachusetts Bay Transportation Authority, often referred to as the MBTA or simply The T, is the public operator of most bus, subway, commuter rail and ferry systems in the greater Boston, Massachusetts, area. The MBTA is the largest transit provider in New England, and the fifth largest in the country. The MBTA directly operates or contracts out for service using eight different modes: heavy rail, light rail, bus rapid transit, local/express bus, trackless trolley, commuter rail, commuter boat, and paratransit. In Boston, 55% of all work trips and 42% of all trips into downtown are made by transit. The MBTA district is made up of 175 communities with a total population of 4.7 million. Almost three-quarters of all Massachusetts residents live within the MBTA service area.