Business Development Representative (Remote)

Mattermost, London

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Duration: Full-Time

Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Hundreds of thousands of developers around the globe trust Mattermost to increase their productivity by bringing together team communication, task and project management, and workflow orchestration into a unified platform for agile software development. 

Founded in 2016, Mattermost’s open source platform powers over 800,000 workspaces worldwide with the support of over 4,000 contributors from across the developer community. The company serves over 800 customers, including European Parliament, NASA, Nasdaq, Samsung, SAP, United States Air Force and Wealthfront, and is backed by world-class investors including Battery Ventures, Redpoint, S28 Capital, YC Continuity. To learn more, visit www.mattermost.com.

We value high impact work, ownership, self-awareness and being focused on customer success. If these values match who you are, we hope you'll learn more about working at Mattermost and apply!

The Business Development Representative is a strategic position responsible for finding, developing and managing leads up to Account Executive handoff. 


  • Developing leads from free open source users, trials, and marketing campaigns into sales opportunities (in-bound sources) 
  • Qualifying leads and handing them off to Account Executives
  • Contacting potential clients through email, calls, and social media
  • Presenting our company to potential clients (into our ideal customer profile accounts like financial institutions, healthcare, and government)
  • Encourage ideal prospects to download and trial Mattermost products
  • Booking qualified appointments with qualified, likely prospects for discovery calls with an Account Executive
  • Technical proficiency with collaboration software, software development tools and processes
  • Contact potential clients through emails, LinkedIn, chat, calls, and social media
  • Present our solutions to potential clients & encourage them to trial Mattermost
  • Develop & qualify leads from free open source users, free trials, and marketing campaigns into qualified leads to pass to Account Executives
  • Identify client needs and suggest appropriate products/services
  • Proactively seek new business pipeline in various segments that can benefit from Mattermost
  • Set up meetings between prospective clients and Account Executives
  • Report to the Sales Development Manager on prospecting results
  • Stay up-to-date with new products/services and Mattermost’s offerings, trends in software development, be able to relate to software developers, DevOps, IT & security buyers, and VP/Director, and C-level executives

Required Background:

  • Proven work experience as a Business Development Representative, Sales Development Rep or similar role
  • Hands-on experience with B2B prospecting sales techniques Track record of achieving sales prospecting quotas
  • Experience with CRM software (e.g. Salesforce) & sales productivity software like Outreach, SalesLoft, LeadLander, and leveraging prospect databases like ZoomInfo, Discover.org
  • Proficient with Google Suite of Gmail, Docs, Sheets, and analyzing information
  • Understanding of sales performance metrics
  • Excellent communication (written, verbal, and video-conferencing) skills, and objection-handling skills
  • College degree or equivalent experience
Mattermost is a remote-first company with staff living and working across the globe. We are currently hiring staff in these countries/regions:

Australia - Brazil - Canada - Chile - Finland - Georgia - Germany - Greece - India - Ireland - Mauritius - Mexico - Pakistan - Philippines - Poland - South Africa - Turkey - Ukraine - Uganda - United Kingdom - United States

We are constantly working towards adding more countries/regions to this list, but first we need to make sure we are compliant with local laws and regulations, which takes time. 

Mattermost is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don't discriminate against staff or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!

About Mattermost

Mattermost, Inc. We provide enterprise-grade messaging solutions for the world’s leading organizations on a vibrant open source platform. Our private cloud solutions offer secure, configurable, highly-scalable messaging across web, phone and PC with archiving, search, and deep integration across in-house systems. Customers include Intel, Samsung, McKinsey & Company, Medtronic, Urban Outfitters, and the United States Department of Energy. Headquartered in Palo Alto, California, our company serves customers around the world with a distributed organization spanning 7 time zones.


Want to learn more about Mattermost? Visit Mattermost's website.