Medallia’s mission is to help companies win through customer experience. The world’s best-loved brands trust Medallia’s Experience Cloud™, which embeds the pulse of the customer in an organization and empowers employees with the real-time customer data, insights, and tools they need to make every experience great. Named a leader in the most recent Forrester Wave and ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a global footprint that spans Silicon Valley, Austin, New York, Washington DC, London, Paris, Sydney, Buenos Aires, and Tel Aviv. Here, we value people for each of the aspects that make them whole. We believe that people should not be defined only by a job title—nobody is "just an engineer" or "just a salesperson." We are each partners, parents, children, siblings, friends, and former classmates. We have different backgrounds and we celebrate different cultures. And, just like our product, we honor each of the experiences that build our people.
At Medallia we hire the whole person, not just a part of them.
Medallia Sales is a fast-growing, global organization where the best ideas are implemented, no matter where they come from. We are a late stage start-up with a culture focused on continuous learning, true entrepreneurial spirit, and open feedback.
As part of Medallia’s Mid-Market Sales Team, you will be responsible for the sale of Medallia's General Business Products into a regional Mid-Market account list.
The General Business is the fastest growing division at Medallia! You will manage every opportunity from the beginning until close, intro to final negotiation.
• Generate net new business and expansion of presence in mid-market accounts within your geography patch (accounts are $1b-3b in revenue)
• Balance between heavy pipeline generation, outbound prospecting, and running tight sales cycles from start to finish
• Collaborate with customers & prospects to clearly define current challenges and pain related to achieving overall business objectives
• Perform sales presentations/demonstrations to match Medallia's solutions and value proposition with identified business needs
• Accurately forecast quarterly and monthly sales by possessing a full understanding of customers’ specific decision-making and purchasing process
• Collaborating closely with Medallia ecosystem (Pre-Sales, Professional Services and Legal teams)
• Up to 30% travel
Bachelor’s Degree or equivalent work experience
Minimum of 3 years proven mid-market SaaS sales experience
Demonstrated experience selling complex business applications/technology solutions at the C-Suite level
Proven top performer (consistently exceeds targets)
Strong executive presence and presentation experience (both in-person and over video calls)
Ability to travel up to 30%
Working knowledge of Salesforce/CRM, Excel and other productivity tools
A sound understanding of the sales processes and associated best practices (MEDDICC, Challenger, etc.)
Prior work experience and knowledge of solution-selling strategies and business value selling
Proven time and account management skills, as well as excellent verbal, listening and written communication skills
At Medallia, we don’t just accept difference - we celebrate it and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law.
Our mission is to create a world where companies are loved by customers and employees.
Over a thousand of the world’s leading brands trust Medallia Experience Cloud™, a software-as-a-service (SaaS) platform, to win through customer experience. Through our platform we capture feedback everywhere their customers are, understand it in real-time, and deliver insights and action across their organization. This empowers organizations and their employees to embed the pulse of the customer into their daily decisions. Through Medallia Experience Cloud, companies can create more loyal customers, grow faster, reduce costs and improve corporate culture.