Director of Services UK

Mendix, London

We help enterprises achieve their digital goals

Mendix provides a platform and approach that helps enterprises innovate and digitally transform their businesses and industries. Nearly 4,000 organizations worldwide, including KLM, CHUBB, Zurich, and Philips, rely on Mendix to build web and mobile applications to delight their customers and empower their employees. We are a recognized Leader by Gartner and Forrester in a red-hot market expected to exceed $15 billion by 2020.
While we live on different continents and work on different things, we are one team with a shared mission and set of values. We are passionate and strive for new heights, professionally and personally. We value hard work, accountability, and results.  Above all else, we believe in a culture of growth, respect, and fun.
We're investing to accelerate our momentum and we're looking to grow our global team. If you constantly strive for excellence, are passionate about innovation, and want to work with a collaborative, energetic team - then Mendix is for you.  
As our Director of Services, you will lead a team of Expert Consultants that drive successful projects and enable our customers to achieve their digital goals with the Mendix platform. You will have the opportunity to further grow the Expert Services team and work with our Customer Success leadership team to define the strategic vision of our UK Expert Services team. You will have previous consultancy experience, and ideally come from a custom software development background, particularly using the agile methodology and will have experience motivating and growing teams. 

You’ll help our customers drive digital innovation by:

  • Working with key clients and stakeholders to implement solutions on the Mendix platform in context of their business and technical needs
  • Owning a portfolio of customers and working tirelessly and cross functionally to ensure the best possible experience for our clients with a focus on time to value
  • Working with our sales team to ensure the appropriate services are scoped to drive customer success
  • Working closely with our Partner team to upscale partner delivery capacity
  • Working with other Directors of Expert Services & our VP of Customer Success to create a standardized approach for delivering services
  • Coaching our Expert Services Consultants to help them grow to the next level

You’re the innovator we need if:

  • You get jazzed about and have a proven track record for leading and delivering software projects
  • You’re a high-energy professional that loves to engage with the customer to drive innovation in their organization
  • You have a good understanding of technologies and of agile and waterfall project management methodologies
  • You have proven experience motivating and growing teams to provide the best customer experience
  • You have done custom software development 
So, are you the brilliant Director of Services we're looking for? Join now!

About Mendix

About us We are creating an application platform that empowers people to build and continuously improve apps at unprecedented speed and scale. Who we are We’ve been in your shoes We know firsthand how hard it can be to quickly build software your users love, while maintaining the control you need. Having worked with hundreds of enterprise customers, we also understand how difficult it is to successfully execute a digital strategy. Our mission Our founders created Mendix to solve the biggest challenge in digital innovation: to empower IT and Business teams to collaborate like never before, while experiencing unmatched speed and control. These principles are architected into the very core of our platform, and they drive our relentless focus on your success. We are here to help We love helping you build breakthrough digital experiences, rejecting the conventional approach of merely doing the same things faster. We seek a long-term partnership with your team so we can help you deliver transformative value through applications. Our conviction—and your success—is powered by a diverse team of passionate and exceptional talent.

Want to learn more about Mendix? Visit Mendix's website.