Uncubed

Store ModStylist (Part-Time)

ModCloth, Austin, TX

Fashionable vintage-style


ModCloth is an innovative, digitally native lifestyle brand committed to inspiring individual style and helping our community of customers be the best version of themselves. Our products are vintage inspired and feature feminine silhouettes and bright, colorful prints. ModCloth designs and sells its own signature line of apparel in a full range of sizes, and curates a unique assortment of fashion and home decor from more than one hundred independent designers.

It’s been said that fashion changes, but true style endures. At ModCloth, we understand this truism, which is why we’re opening our doors to like-minded lovers of all things fashionable to support spreading tailor-made style and top-notch service with the role of the StoreModStylist. Our perfect fit possesses a love of fashion, stellar attention to detail, unparalleled customer service, and the passion to inspire and support individuals on a daily basis. Ready to get started? Read on and apply.

About:
The Mod Stylist is an integral part of our customer’s experience.  They are very knowledgeable about the ModCloth brand, style, & products, and they are deeply rooted in the ModCloth Community. They have a keen and creative eye for fashion and are experts at outfitting, fitting, styling and servicing our customers.  They are committed to delighting each and every customer and demonstrate a natural ease with engaging, selling and servicing.

The Store ModStylists will support visitors to our stores by cultivating strong customer relationships based on expert fit, sizing, and styling suggestions. The ModStylist(s) will also partner with the online Marketing and ModStylist team (based in San Francisco CA and Pittsburgh, PA) to align on brand voice, content generation, and overall customer experience.
The ModStylist(s) will harbor a culture of positivity, inclusivity, and celebration of personal style and aesthetics. S/he will act as host to individuals in need of all things fashion and style, providing an unparalleled styling experience.

Responsibilities

  • Demonstrate a positive attitude and the ability to adapt
  • Maintain an understanding of the ModCloth customer and demonstrate a great deal of customer care, understanding, empathy and passion to help them become the best version of themselves in our product
  • Maintain familiarity with ModCloth’s product assortment, sales and promotions
  • Perform fittings and measurements and providing product size and style guidance for all customers
  • Lead, maintain and evolve  the “Dos & Don’ts and Tips and Tricks” training documentation
  • Assist with visual merchandising and mannequin outfitting as needed
  • Utilize digital tools in the store on a consistent basis
  • Develop next level relationships with regular customers and initiate proactive communication with them about new product arrivals, events and other store happenings
  • Stay informed of and remain committed to achievement of daily store sales and KPI goals as well as personal selling goals
  • Positively represent the brand and the community and encourage a culture of positivity, inclusivity, and celebration of personal style and aesthetics

Requirements

  • A desire to interact 1:1 with customers
  • 2-4 years styling experience
  • Personal Shopping experience is a plus
  • Is a self-starter and can work successfully both independently and within a team
  • Strong leadership capabilities
  • Retail and merchandising experience
  • Love of fashion, current trends, and a strong ability to adapt to the preferences of clients
  • Confidence in giving in-depth advice and sharing information with others
  • Knowledge of clothing and fabric terminology
  • Patience and willingness to work with all types of people
  • Highly motivated and willing to produce top-notch results on every level
  • Impeccable time management and organization skills, with the ability to multitask
  • Excellent written and verbal communication skills
*LI-PQ

About ModCloth

ModCloth is a leading online fashion and décor retailer specializing in unique styles from hundreds of independent designers in a full range of sizes. We offer a remarkable assortment that is sourced and styled in close collaboration with our passionate community of customers. We’re committed to inspiring personal style and helping our community of customers feel like the best version of themselves. 

Want to learn more about ModCloth? Visit https://www.modcloth.com/