Technical Lead / Manager (Remote) - US/Canada

Narvar, Remote - North America

Simplify the everyday lives of consumers.

We are looking for a Technical Lead Manager to lead the delivery of new products and features.  This is a hybrid role requiring a mix of technical expertise (hands-on coding, code reviews, architecture and design) as well as project management expertise (work breakdown, estimation, prioritization and communication).  There is opportunity to evolve into people management responsibilities (1:1s, performance reviews) as well over time.

What You’ll Do

  • Design and build highly scalable, extensible, distributed systems through incremental delivery, aligned to a longer-term vision
  • Set a high technical bar, driving continuous improvement of software design, coding and quality practices
  • Lead the planning of new initiatives including translating requirements into work streams, and assessing and communicating delivery milestones.
  • Plan day-to-day activities for the team, working with stakeholders and team members, to balance feature delivery and operational health
  • Inform the technical roadmap to address technical debt and improve scalability/extensibility
  • Improve operational observability and effectiveness of system monitoring, reporting and alarming
  • Guide the team’s continuous improvement of the planning and execution processes
  • Mentor and grow your teammates

What We’re Looking For

  • You have a BS/MS in computer science, engineering, or equivalent experience
  • You have 6+ years of experience as a professional software engineer building, scaling and extending SaaS products
  • You have 2+ years managing technical architecture & design and leading initiatives from inception to delivery
  • You have hands-on experience in one or more of the following languages and frameworks:  Java, Python, Go, Scala, JavaScript (node.js, React)
  • Extensive experience designing, building, and integrating with RESTful APIs
  • Experience with data model design and scaling relational and NoSQL database platforms (such as MySQL, Postgres, Cassandra, DynamoDB, MongoDB, Redis, Elasticache)
  • Experience with cloud computing platforms like Amazon AWS or Google Cloud Platform
  • Experience building high volume, high performance, and highly available SaaS or consumer-facing products
  • Experience leading Agile teams with a focus on incremental delivery and improvement
  • Strong willingness and desire to both learn and mentor

Why Narvar?

We're on a mission to simplify the everyday lives of consumers. We believe post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!

From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with Patagonia, GameStop, Neiman Marcus, Sonos, Nike and 650+ other brands. With offices in San Francisco, London, Paris, and Bangalore, together, we've served over 400 million consumers worldwide across 7 billion interactions, 38 countries, and 55 languages.

Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Narvar

We’re on a mission to simplify the everyday lives of consumers. Lifelong customers aren’t born by accident. In the world of retail, it’s all sunshine until the customer clicks “buy.” After that, the romance is gone, replaced with a maze of customer service phone trees and shipping headaches. We see a better way by empowering retailers to champion their customers at every step of the journey. Taking care of people after they’ve bought your product isn’t just the right thing to do — it’s how you build trust and turn customers into brand ambassadors.

Want to learn more about Narvar? Visit Narvar's website.