Uncubed
           

Engineering Manager, Conferencing Services

NBCUniversal, Centennial - Colorado, Englewood Cliffs - New Jersey, New York - New York, Philadelphia - Pennsylvania, Remote, Stamford - Connecticut, Universal City - California,

Innovative, fast-paced, challenging.. we're everything you want in a workplace.

Level: manager

Duration: full_time


The Engineering Manager for Conferencing Services manages a team responsible for technical design and implementation of standard video and telephony solutions used globally by NBCUniversal employees and partners. These solutions will enable the workforce to collaborate from anywhere with a seamless experience across conferencing rooms and remote home offices. This technical leadership role is expected to apply an engineering mindset to system administration & networking topics elevating the availability, reliability, and security of solutions while reducing operational costs.

Specific initiatives include:
  • Consolidate and drive utilization of video conferencing on Microsoft Teams
  • Enable one-touch meeting join from Cisco video endpoints to Microsoft Teams
  • Integrate meeting room booking between Condeco panels and Microsoft Exchange
  • Standardize audio visual equipment across all locations
  • Migrate to cloud-based endpoint management for conference room devices
  • Migrate telephony services from Cisco to Microsoft Teams

Specific responsibilities include:
  • Manage the agile delivery process including scope estimation, assignment, and impediment resolution
  • Direct the design and implementation of a standard conferencing solution architecture
  • Triage, perform root cause analysis, and fix operational issues in coordination with local technicians
  • Assist executive support team for critical business meetings
  • Recruit talent, define development plans, and conduct performance assessments for AV engineers
  • Coordinate activities with vendor, business, and facilities partners


  • Ability to communicate effectively both written and verbally to stakeholders and engineers
  • Ability to build effective cross-functional relationships in support of delivering enterprise-wide solutions
  • Ability to execute within a fast-paced agile process

  • 5+ years experience managing multi-location enterprise conferencing solutions
  • 3+ years experience managing an agile delivery team including programmatic and functional responsibilities
  • Experience with Microsoft O365 and Teams including Direct Routing, Calling Plans, and Cloud Video Interop
  • Experience with Cisco telepresence systems and video collaboration endpoints
  • Experience with Condeco meeting room systems with knowledge of Exchange integration preferred
  • Experience with networking and conferencing technologies including DHCP, DNS, SBC, SIP, and PSTN
  • Masters degree in computer-related field preferred

    At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.

    NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
  • About NBCUniversal

    At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU.

    Here you can create the extraordinary. Join us.


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