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Senior Video Engineer

NBCUniversal, Englewood Cliffs, New Jersey

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Level: Manager (Supervisor)


NBCUniversal has an opening for a Senior Video Support Engineer, Englewood Cliffs, in the Enterprise Engineering group. The Support Engineer will be part of a dedicated 24x7 team tasked with supporting and maintaining our Englewood Cliffs Operations Center, including immediately addressing on-air and critical issues as they arise.

Responsibilities
  • Responding to outage calls from operations team and leading initial response to any technical issues
  • Creating procedural documentation
  • Mentoring and training team members
  • Working with internal and external subject matter experts and vendors to resolve problems
  • Implementing software upgrades and system expansion
  • Analyzing problems in software- and hardware-based systems
  • Performance analysis and general system health checks across various technologies
  • Performing periodic maintenance procedures and proactive preventive maintenance actions
  • Developing the skills to become a subject matter expert for a collection of technologies within and across facilities


•BS in Engineering/Computer Science or equivalent professional experience
•4+ years of support in a live on-air environment
•Ability to mentor and develop technology workers
•Ability to effectively manage change
•Customer focused, with a full understanding of the on-air environment
•Ability to analyze and troubleshoot complex systems
•Demonstrated ability to effectively apply SDI, IP and TS test equipment and analysis tools
•Demonstrated ability to document complex systems and processes, including the development of maintenance and change procedures
•Ability to communicate processes and requirements to peers and off-site resources, including personnel at remote NBCUniversal sites, stations and vendors
•Effective interpersonal skills
•Excellent verbal and written communication skills
•Customer focused and forward thinking


•Knowledge in the following areas:
oOn-air and/or NOC operating environments
oVideo transmission and compression formats and systems, including, but not limited to, SDI, ASI, MPEG-2, MPEG-4, SMPTE-2110
oVideo stream meta data, including, but not limited to, DTMF triggers, timecode user bits, SCTE-35 and -104 triggers, Closed Captioning, Nielsen watermarking
oAutomation and control signaling protocols and systems including, but not limited to, serial, GPIO, VGPI, SNMP
oVideo synchronization techniques and systems including, but not limited to, NTSC reference, SMPTE-12M timecode, Network Time Protocol and Precision Time Protocol
oIP-based connectivity, routing and switching including, but not limited to, routers, switches, firewalls, Cisco DCM, Nevion
oSingle- and multi-view display systems and technology
oProprietary monitor and control systems, preferably Evertz VistaLink and Grass Valley iControl
oEnterprise computing infrastructure (e.g., enterprise servers, client server, storage devices and systems, hardware and software) as applied to the provisioning, management, storage, operation, scheduling, support and maintenance of the infrastructure
oDesktop, server and VM technology
oStorage technology, including SAN, NAS, RAID and Cloud
oBroadcast automation systems, preferably Grass Valley Morpheus
oSDI and IP video routing systems and their control systems, preferably GV nVision series, Evertz Magnum, SDVN and Magnum

Eligibility Requirements

•Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered (note job #: )
•Must be willing to work in Englewood Cliffs, NJ
•Must have unrestricted work authorization to work in the US
•Must have flexibility regarding schedule, including the ability to work overnights, holidays, and weekends as required

•Experience with cloud platforms (AWS, Azure, GCP)
•VMware VCA/VCP certification
•CCNA/CCNP certification
•Experience with software development, failure prediction, cloud-based video playout or big data
•The ideal candidate would have experience with the following technologies:
•IP Networking/Multicasting
•Streaming Media Protocols (RTP, RTSP, UDP)
•Network and storage infrastructure (Switches, Routers, SANs, DCM, etc.)
•Virtualization technologies such as VMware ESXi
•Master Control Automation Systems such as Grass Valley Morpheus
•Uncompressed and compressed video formats (SDI, SMPTE 2110, H.264, JPEG2000)
•Video Server Systems (Grass Valley ICE, DVS)
•Transmission Encoding/Decoding Systems (Synamedia, Omneon, Evertz, MediaKind, Zixi)
•Management and Control Software (Vistalink, Dataminer, iControl, Convergent)
•IT Systems such as Servers, Workstations, Databases
•SDI Video Distribution (Routers, Frame Syncs)
•Basic and advanced test equipment, such as waveform monitors and transport stream analyzers

At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

About NBCUniversal

At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU.

Here you can create the extraordinary. Join us.


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