Systems Administrator - IAM Operations
NBCUniversal, Englewood Cliffs, New Jersey
Innovative, fast-paced, challenging.. we're everything you want in a workplace.
Level: Manager (Supervisor)
The System Administrator is a critical member of the NBCU Cyber Security IAM Operations team responsible for being the face to our customers and providing excellent world class customer support. The System Administrator interfaces with all our businesses within NBCUniversal and provides support for Identity and Access Management, Directory Services and DNS. This position reports to the Sr. Director for IAM Operations within the Cyber Security organization.
The Systems Administrator position participates on the Identity & Access Management Operations team, you will be responsible for performing the following duties:
Work collaboratively across NBCU Cyber and I&AM to help drive operations forward
Monitor queues and respond to customer requests surrounding the following services:
DNS (Infoblox, Neustar, Microsoft)
Directory Services (Azure AD, Active Director)
IDM and SSO system alerts
Group Management, DFS, and other related services
CyberArk and Remediant Operations
Have a flexible work schedule to be able to rotate shifts to accommodate 18 x 5 support with on-call schedules
Learn, create and document SOPs around performing tasks and supporting services
Support Audit engagements focusing on pulling together reports and remediating findings
Review Application Monitoring reports and ensure we have adequate response and alerting
Assist in performing RCAs for system level support issues and incidents
The Systems Administrator must have 2 or more years’ experience in SailPoint, Oracle WaveSet, TOMCAT, JBOSS, or Drupal plus at least two of the following areas:
Active Directory administration
DNS administration (Infoblox, Microsoft DNS)
I&AM System Administration and troubleshooting
ServiceNow, JIRA or other similar ticketing systems
Scripting experience (Python, Bash, etc.)
Windows / Linux / Mac administration and configuration
Basic networking knowledge and troubleshooting
Fast learner and the ability to understand large complex infrastructures
Expertise working on a team with motivated cross-functional individuals
The ability to work with demanding customers
The ability to work as part of a team and share knowledge
The ability to work directly with Customers and understand their needs and concerns
Excellent communication and customer service skills
Ability to work across platforms and with various support teams
Ability to want to learn and grow
Must be a team player
At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.
NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU.
Here you can create the extraordinary. Join us.
Be a Better NBCUniversal Candidate
Learn skills and get an insider's look at NBCUniversal when you watch classes taught by their top employees.
Want to learn more about NBCUniversal? Visit NBCUniversal's website.
Lyft is your friend with a car, whenever you need one