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Staff Business Process Analyst

NBCUniversal, See List Below, Multiple Locations

Innovative, fast-paced, challenging.. we're everything you want in a workplace.

Level: Manager (Supervisor)


Join NBCUniversal Technology in in accelerating our digital business transformation through collaboration with our business functions and partners to define global best practice business processes and deliver them with excellence thru applications and services leveraging modern technology, automation, and public cloud adoption.

The Staff Business Analyst is a strategic subject matter expert in transformation-oriented business process analysis and large initiative delivery. S/he will develop and apply methodology for capturing and documenting business processes, workflows, data flows, and general business requirements. Activities may include communication and planning, process modeling, data analysis, business and functional requirements documentation, test specification, planning, coordination and execution.

This role is highly collaborative, working across business and technology teams to establish a target vision aligned with business and IT needs. You will play a critical role in efforts to align investment, business & technical direction, and execution to deliver enterprise capabilities.

Responsibilities include, but are not limited to:
  • Provide business analysis to capture and document business processes, user stories, configurations, functional specifications, interface and data designs required within or across applications to deliver on business objectives
  • Support business model innovation and business process re-design/optimization based on stakeholders' needs and technology capabilities.
    • Provide and apply methods and tools to drive effectiveness, efficiencies and agility.
    • Facilitate collaborative working session with business and technical stakeholders.
    • Design complex processes and ensure end-to-end process mapping is complete.
    • Make recommendations to business process changes based on experience, analysis, and best practices.
    • Assist in developing compelling business cases, future processes and user stories.
    • Provide a framework and guidance on realizing the identified value during our stakeholders' transformation journey.
  • Establish and maintain business process architectures to scale insights across the global technology organization.
  • Document and facilitate functional requirements gathering with technology partners.
  • Write or contribute to test scenarios and drive UAT planning and implementation.
  • Provide analysis and interpretation of UAT results.
  • Reconcile trades and positions from different sources.
  • Understand limitations of technology, identify trade-offs and drive prioritization across teams.
  • Develop or contribute to cost analysis, design considerations, and implementation timelines.
  • Liaise with external 3rd party consultants and technology teams.
  • Assess scope and new enhancement requests, always with a view on the ROI.
  • Ad-hoc activities, as required.


  • 7+ years of relevant experience in business analysis, system implementation, business transformation.
  • Demonstrated ability to elicit, analyze and document business process and architect scalable processes to increase operational maturity.
  • Experience in system analysis and writing business and functional requirements and specifications.
  • Strong data analysis, data mapping and reconciliation skills.
  • Able to identify opportunities to solve business problems.
  • Strong interpersonal, and presentation skills required to interface with and influence cross-functional leaders including senior/C-level stakeholders.
  • Demonstrated experience collaborating with virtual teams.
  • Ability to work under pressure and take own initiative as appropriate.
  • A curious mindset and willingness to challenge the status quo.

  • Experience as an application or data analyst/engineer
  • Experience with business process collection tools
  • History in a global corporate environment, driving results across multiple business elements with different priorities and governance
  • Experience in the media and entertainment industry
  • Six Sigma Master Black Belt certification
  • Lean Level 2 certification
  • Desire to try things and iterate on them, fail fast, and focus on functionality that matters

    At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.

    NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
  • About NBCUniversal

    At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU.

    Here you can create the extraordinary. Join us.


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