IAM Operations

NBCUniversal, Englewood Cliffs, New Jersey

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Level: Manager (Supervisor)

The System Administrator is a critical member of the NBCU Cyber Security IAM Operations team responsible for being the face to our customers and providing excellent world class customer support. The System Administrator interfaces with all our businesses within NBCUniversal and provides support for Directory Services, DNS, Identity and Access Management Support. This position reports to the Director for IAM Operations within the Cyber Security organization.

The Systems Administrator position participates on the Identity & Access Management Operations team, you will be responsible for performing the following duties:
  • Work collaboratively across NBCU Cyber and I&AM to help drive operations forward
  • Monitor queues and respond to customer requests surrounding the following services:
    • DNS (Infoblox, Neustar, Microsoft)
    • Directory Services (Azure AD, Active Director)
    • IDM and SSO system alerts
    • Group Management, DFS, and other related services
  • Work 3rd shift work schedule from 3 PM-11PM ET in order to support our 17 x 5 capabiliity and be available during required on-call schedules (once every 2 months)
  • Learn, create and document SOPs around performing tasks and supporting services
  • Support Audit engagements focusing on pulling together reports and remediating findings
  • Review Application Monitoring reports and ensure we have adequate response and alerting
  • Assist in performing RCAs for system level support issues and incidents
The Systems Administrator must have 3-5 years experience in the technical spaces listed
  • Active Directory administration
  • DNS administration (Infoblox, Microsoft DNS)
  • Domain name administration and registration
  • Scripting experience (Python, Bash, etc.)
  • Windows / Linux / Mac administration and configuration
  • Basic networking knowledge and troubleshooting
  • SQL, Ping, Azure
The Systems Administrator should have familiarity with the following technical spaces:
  • SailPoint
  • Oracle WaveSet
  • Drupal

•Fast learner and the ability to understand large complex infrastructures
•Expertise working on a team with motivated cross-functional individuals
•The ability to work with demanding customers
•The ability to work as part of a team and share knowledge
•The ability to work directly with Customers and understand their needs and concerns
•Excellent communication and customer service skills
•Ability to work across platforms and with various support teams
•Ability to want to learn and grow
•Must be a team player

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

About NBCUniversal

At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU.

Here you can create the extraordinary. Join us.

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