Manager, Technology Transformation

NBCUniversal, Englewood Cliffs, New Jersey

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Level: Manager (Supervisor)

Manager, Technology Transformation will support the technology strategy lifecycles efforts for organizational change and knowledge management activities. Including partnering on select enterprise reaching programs to act as the Adoption practitioner to apply framework and develop roadmaps, change solution selection and planning that increase awareness, understanding through knowledge and messaging, and measurable adoption of systems.

This candidate will liaise with various leads to advance knowledge programs such as the TechHub, TechBytes, etc. Additionally, they will leverage a core adoption toolset that enable consistent application of change and transformative adoption practices for workshops to expand this methodology across the Technology organization. These consistent practices focus on maximizing employees’ understanding and usage of new technologies while minimizing change resistance.

Responsibilities include:
  • Apply change management tools to create strategies that promote embedding and adopting new systems and processes.
  • Advise partners (e.g. product and project managers, business stakeholders) about adoption methodology and practices to embed technology adoption and knowledge activities into implementation plans.
  • Partner with the Technology & Operations, Workplace Engineering, and Project Management Office (PMO) to define and reinforce adoption success metrics (adoption dashboard) to drive consistency across IT.
  • Empower change management network by providing methodological knowledge to local change agents and influence groups to embed adoption.

oExtensive communication, training and program adoption or knowledge experience (7+ years) related to how people go through the change process.
oChange management certification or designation desired.
oExceptional communication skills, both written and verbal, as well as using a mixed media approach to increase program adoption. Additionally, the candidate should have excellent active listening skills and the ability to translate complex technical topics into simplified messages for a variety of audiences.
oAbility to establish and maintain strong relationships, as well as influence others to move toward a shared vision or goal together.
oFlexible and adaptable; able to work in ambiguous situations and with little direction.
oForward-looking with a holistic approach and a resilient and tenacious mindset with a propensity to persevere.
oOrganized with a natural inclination for planning strategy and tactics.
oProblem-solving and root cause identification skills.
oAcute business awareness and understanding of organizational issues and challenges.

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

About NBCUniversal

At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU.

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