Manager, Technology Transformation
NBCUniversal, Englewood Cliffs, New Jersey
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Level: Manager (Supervisor)
This candidate will liaise with various leads to advance knowledge programs such as the TechHub, TechBytes, etc. Additionally, they will leverage a core adoption toolset that enable consistent application of change and transformative adoption practices for workshops to expand this methodology across the Technology organization. These consistent practices focus on maximizing employees’ understanding and usage of new technologies while minimizing change resistance.
- Apply change management tools to create strategies that promote embedding and adopting new systems and processes.
- Advise partners (e.g. product and project managers, business stakeholders) about adoption methodology and practices to embed technology adoption and knowledge activities into implementation plans.
- Partner with the Technology & Operations, Workplace Engineering, and Project Management Office (PMO) to define and reinforce adoption success metrics (adoption dashboard) to drive consistency across IT.
- Empower change management network by providing methodological knowledge to local change agents and influence groups to embed adoption.
oExtensive communication, training and program adoption or knowledge experience (7+ years) related to how people go through the change process.
oChange management certification or designation desired.
oExceptional communication skills, both written and verbal, as well as using a mixed media approach to increase program adoption. Additionally, the candidate should have excellent active listening skills and the ability to translate complex technical topics into simplified messages for a variety of audiences.
oAbility to establish and maintain strong relationships, as well as influence others to move toward a shared vision or goal together.
oFlexible and adaptable; able to work in ambiguous situations and with little direction.
oForward-looking with a holistic approach and a resilient and tenacious mindset with a propensity to persevere.
oOrganized with a natural inclination for planning strategy and tactics.
oProblem-solving and root cause identification skills.
oAcute business awareness and understanding of organizational issues and challenges.
NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.
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At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU.
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