Operations Manager

NBCUniversal, Centennial, Colorado

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Level: Manager (Supervisor)

NBCUniversal is seeking an Operations Manager to join a driven and highly-motivated team located in Centennial, Colorado within NBCUniversal’s Technical Operations.

Technical Operations is an organization within NBCUniversal providing technical and operational services across the complete NBCUniversal content management, fulfillment and distribution ecosystem. We ensure that each of our networks, shows and films are reliably delivered to every screen around the world 24/7/365. We manage a best-in-class operation, leading the industry with our scalable, reliable, geo-diverse operation.

The Technical Operation team in Centennial, CO manages playout and monitoring for the NBC and Telemundo Networks and NBCUniversal’s Owned Television Stations, originates and provides disaster recovery services for all NBCU cable properties.

The Operations Manager will be responsible for maintaining 99.999% availability and reliability within the Dry Creek NBC and Telemundo on-air operation. The Operations Manager will drive daily operations, manage live events, own client and customer communication, and manage projects within the operation amongst other responsibilities. This role will focus on the Sports Vertical across NBC & Telemundo Networks.

Job Duties
  • Ensure 99.999% on-air reliability for all channel streams.
  • Aggregate weekly programming requirements, allocate resources for channel playout and operator pod staffing, and distribute notes and operating conditions for live events.
  • Provide clear direction to the on-air operations team for the execution of daily operational duties and for complex programming and high-profile events.
  • Serve as a Subject Matter Expert for all on-air technologies, systems and operational workflows.
  • Manage change control procedures and maintenance priorities within the on-air operation while maintaining on-air reliability and availability at all times.
  • Operationally own and validate standing up new channel streams, technologies, or workflows within the on-air operation.
  • Coordinate with customers and other operations teams to ensure proper on-air execution for all programming including live events.
  • Lead projects and initiatives within the on-air operation managing scope, schedule, and resources.
  • Own customer/brand communication and requirements for different NBC and Telemundo verticals as assigned.

Basic Qualifications

  • BA/BS in a related field
  • 3+ years of experience in a master control environment
  • 3+ years of experience leading the execution of live television events
  • 1+ year of experience in a leadership role in a fast-paced environment requiring troubleshooting and processing skills and exhibiting an ability to effectively lead, prioritize and adapt to changing scenarios

Additional Job Requirements

  • Interested candidate must submit a resume/CV through www.nbcunicareers.com to be considered (note job #: )
  • Must be willing to work in Centennial, CO
  • Willingness and open availability to work flexible hours, including nights and weekends, to meet the 24/7 operational needs

Desired Qualifications

  • Project management experience. The ideal candidate has experience managing scope, schedule, and resources for projects and can effectively lead project teams
  • A track record of meeting or exceeding performance expectations
  • Thorough understanding of television production, broadcast operations, and news/sports/entertainment technical production requirements
  • Fluency in Spanish as a second language is preferred
  • Acute attention to detail
  • Good interpersonal communication skills
  • Able to work well in groups or teams

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

This position is eligible for company sponsored benefits including: medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Colorado applicants only, wage range: $75,000-$80,000 (not bonus eligible)

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

About NBCUniversal

At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU.

Here you can create the extraordinary. Join us.

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