Director, Salesforce Transformation Services

NBCUniversal, Universal City, California

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Level: Manager (Supervisor)

The Salesforce Programs Director will be an orchestrator across programs and of Salesforce implementations, providing technical delivery and leadership on multiple projects. The successful candidate will demonstrate technical prowess and ability to deliver results, and leverage an array of partnerships across the organization to drive and achieve business objectives as well as project-level results.
  • Project estimation and planning, including costing and resource assignments
  • Maintain deep and wide knowledge of Salesforce platform and SaaS cloud capabilities
  • Deliver on a variety of projects and initiatives, nimbly determining where to add value and getting it done. This may include connecting dots or people, orchestrating solution design, and/or getting hands-on with project activities as the scenario warrants
  • Command the respect of a trusted advisor with business partners and executive sponsors across the organization toward achieving company objectives and business value
  • Liaise with Product, Engagement, and Engineering teams across platforms and technologies
  • Collude with the STP Portfolio, Architecture and Engineering teams to connect and leverage capabilities, data, and relationships
  • Work autonomously as well as within a teams in various matrixed environments
  • Exercise diplomacy and effective collaboration with diverse team members and third parties
  • Work with fellow STP Leaders to develop and maintain program budgets
What you can expect to achieve in this role:
  • Wide purview and relationships across the lines of business and Salesforce implementations
  • Delivery on strategic projects according to prioritized business objectives
  • Contribution to transformative business results, flexibly accommodating what it takes to do so
  • Tangible project/business outcomes, in conjunction with productive business partnerships
  • Proven track record of Program and project management delivery, with ability to improve and manage processes with technology and deliver timely, salient results
  • Technical and functional expertise on Salesforce platform and products
  • Experience in consulting and implementation of Salesforce
  • Excellent communication skills, including issue tracking, triaging and crisis management
  • Proven ability to generate trust and build relationships
  • Ability to advise and lead teams through influence without positional authority
  • Ability to quickly build momentum on a project/program and sustain it

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

About NBCUniversal

At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU.

Here you can create the extraordinary. Join us.

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