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Coordinator, Workers' Compensation

Netflix, Los Angeles, California

Leading subscription service for watching TV episodes and movies


It's an exciting time to join Netflix with over 139 million paid members in over 190 countries enjoying more than 140 million hours of TV shows and movies per day including award winning original content. It’s a great time to join our team and as Netflix grows globally, we continue to look for the best and brightest talent to scale with our growth opportunity. Visit our culture memo and long-term view to learn more.

We are seeking a Workers Compensation Coordinator to work with our growing Risk Management team. In this exciting role, you will work on all aspects of Workers’ Compensation coordination with our Self-insured and Insured-program globally. The successful candidate will have prior experience in Workers’ Compensation claims with an employer or carrier. The candidate will have some prior experience in entertainment, preferable in a production insurance setting.  She/he will be highly organized, self-motivated, quick-thinking, flexible, people person, and multi-tasked. 

The position also includes supporting the day-to-day administrative duties within the team. Answering phones, emails, scheduling.  This is a demanding and fast-paced role that requires curiosity and significant initiative. She/he will report to the Workers’ Compensation Manager.  

Responsibilities:

  • You will work closely with our team, productions, and our partners e.g: TPA, broker, doctors, vendors, and payroll company. 
  • Answering the toll free work comp line, assisting with calls or transferring calls to appropriate person. 
  • Managing the teams email inbox for reporting claims as well as downloading any documents to our Platform Origami. 
  • Managing team calendars, scheduling meetings, appointments, and travel. 
  • Assisting with obtaining visitor passes and escorting them in. 
  • Review and work closely with managers and safety upon receipt of injury reports to ensure accuracy and completeness of all the forms and documentation submitted. 
  • Reporting all claims to the TPA either by email or phone. 
  • Running and Managing reports for our team and for our cross functional partners. (Safety, Production HR, Legal and Corporate)  
  • Ability to create spreadsheets. Maintain spreadsheet for settlement log, and all new projects requesting WCI and update owner.
  • Managing incoming invoices, reviewing for accuracy and sending to accounts payable for processing. 
  • Developing and maintaining relationships with cross-functional departments, managers and other partners.
  • Coordinate receiving, distributing, mailing and uploading signed agreements internally and externally. 
  • Authorized medical treatment to medical providers  
  • Maintaining our Self-Insured Certification files. 
  • Coordinating kick off and sync meetings and calls with internal teams and external teams.
  • Adding leads to Origin Story and coordinating with finance and payroll companies for WCI. 
  • Maintaining flexibility and openness to take on additional projects as needed
  • Obtaining wage statements and sending to TPA at time of report. 
  • Managing subpoena requests and assist collecting all the documents needed to complete the subpoena request. 

Qualifications:

  • 3+ years in Workers Compensation experience either working for an employer or Insurance Carrier. 
  • Knowledge of CA and NY and another other jurisdictions a plus.
  • Production/entertainment experience a plus 
  • Self Insured Certification in Workers Compensation preferred. 
  • Proven communication skills articulate and professional in both written and verbal form.
  • High level of organization, detail orientation and ability to time-manage
  • Ability to be discreet and handle confidential information
  • Excellence with spreadsheets/google sheets or Excel.
  • Proficiency in Google Docs, Sheets, Gmail, Gdrive, MS Word, Excel. 
  • Embraces ambiguity and change. 

About Netflix

Netflix is the world’s leading Internet television network with over 100 million members in over 190 countries enjoying more than 125 million hours of TV shows and movies per day, including original series, documentaries and feature films. Members can watch as much as they want, anytime, anywhere, on nearly any Internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.

Want to learn more about Netflix? Visit Netflix's website.