Manager, Title Operations (Latin America)

Netflix, Los Angeles, California

Leading subscription service for watching TV episodes and movies

Title Operations’ core focus is to launch titles efficiently and effectively by ensuring readiness across the entire suite of assets (content A/V, subtitles, dubbed audio, promotional videos and imagery, metadata). The team accomplishes this by ensuring milestones are hit, risks are mitigated when there are exceptions, all while project-managing and communicating with internal and external stakeholders.

Netflix is seeking a manager to lead a growing team of Title Project Managers to oversee the Spanish/Portuguese speaking markets.  The role is based in Los Angeles but some of the team members are located in our regional offices so you will be required to manage part of the team remotely. You will be part of a larger Product Creative Operations leadership team who innovates approaches to tooling, vendors and quality assurance so that we can work smarter and increase efficiency and quality. 

You will need to develop strong relationships with our colleagues in Content and Marketing in order to positively influence title launches. A thorough understanding of the local culture and content markets is beneficial to determine priorities and efforts for the team. Being able to communicate in Spanish is a requirement as there will be opportunities to represent the Product Creative organization at Spanish-speaking events and meetings.

In this role you will:

  • Inspire your team with the vision and business goals for the larger org and for Netflix
  • Own strategic planning, prioritization and implementation for your own team’s vision and goals
  • Mentor team members in their personal and professional development by matching them to opportunities and providing consistent feedback
  • Develop and empower leaders on your team (who could lead on your behalf)
  • Effectively communicate context, priorities (and trade-offs) to your team and partner teams
  • Support your team as a resource for escalation and remove roadblocks
  • Drive change and lead the team through change that will scale the business
  • Encourage and model risk taking, data-informed decision making, and constant innovation
  • Advocate on behalf of the team and build strong bridges with cross-functional partners


  • 10+ years of people and organizational management at a global company working across regions, understanding regional cultural nuances
  • A proven track record of improving operations in a product-centric digital company, displayed by a data-driven approach
  • Relationship management know-how across internal teams from business to marketing to engineering and product, as well as external partners
  • A hunger to learn all things Product and apply operational scale to those areas
  • Clear communication and ability to manage expectations 
  • Success in leading teams through change and driving change
  • A curiosity to learn other parts of the business that will better inform yours
  • A mindset bent toward constant process improvement
  • The ability to adapt to the Netflix culture and values
  • Full working fluency in Spanish 

You know you are successful if:

  • Your team feels empowered to own their decisions and body of work and can communicate effectively
  • Operations improve year on year, measured through metrics
  • Partner teams understand the value you and your team provides
  • Your team feels inspired and understands how their work contributes to larger goals

About Netflix

Netflix is the world’s leading Internet television network with over 100 million members in over 190 countries enjoying more than 125 million hours of TV shows and movies per day, including original series, documentaries and feature films. Members can watch as much as they want, anytime, anywhere, on nearly any Internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.

Want to learn more about Netflix? Visit Netflix's website.