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Narrative Designer, Interactive

Netflix, Los Gatos, California

Leading subscription service for watching TV episodes and movies


Overview
In the role of Narrative Designer, you will apply your passion for interactive experiences, narrative design and technology to help reimagine the future of entertainment experiences on Netflix. You will work closely with a talented team of designers, producers, content executives, and external content producers to help facilitate and create the next generation of story experiences for millions of Netflix viewers around the world.

Our ideal candidate will be equally comfortable reviewing creative materials and designing complex user flows. You are able to collaborate with content teams and producers and help them understand narrative design best practices, as well as present the opportunities and limitations of our unique storytelling framework. You are able to provide clear, candid verbal and written creative and technical feedback to internal and external teams, and care immensely about both the final user experience and usability. Above all, you have deep expertise helping design and craft interactive narratives across a range of mediums (video, games, apps) and platforms (TV, mobile, web) for a diverse audience.

On the heels of Black Mirror: Bandersnatch, now is an especially exciting time to join the interactive team as we reimagine the future of entertainment yet again. If you’re ready to add your vision—to imagine an alternate future—this is a rare opportunity. The things you discover and create will have widespread impact.

Responsibilities

  • Provide technical and narrative design feedback in conjunction with content executives at key milestones throughout production of interactive titles
  • Ensure the narrative architecture and design is sound and optimized for a fantastic and frictionless user experience
  • Serve as a liaison between the content teams and external content producers and provide narrative design support and guidance as needed
  • Perform technical reviews throughout production to ensure content and assets adhere to Netflix interactive story framework and technical specifications
  • Ensure the story is built/implemented in a way that adheres to narrative architecture and logic, and troubleshoot with program manager(s) and UI engineers, as needed
  • Onboard external content producers and provide context and support regarding the interactive story framework and internal tooling
  • Establish and maintain healthy working relationships with internal organizational partners including Product Management, Design, and Content
  • Help evolve our interactive content best practices and guidelines

Requirements

  • 8+ years of professional hands-on narrative and/or game design experience in a digital media or production environment 
  • Portfolio of narrative design and wireframe samples featuring apps and narrative games for web/mobile/TV
  • Expert eye for detail and extremely high-quality creative
  • Exceptional written and oral communication and presentation skills
  • Proven leadership and strategic ability
  • A love of television, film, and interactive experiences
  • An appreciation of A/B testing and using data to inform design decisions
  • Earnest, mature, and ego-free. You welcome candid feedback and can constructively give it as well
  • Traditional content production experience (TV, film) is strongly preferred 
  • Illustration, motion graphics and storyboarding is a plus

Why work at Netflix?

  • If you are looking to have a large impact at a growing company and work with a high performance team. Work with talented colleagues on hard problems that affect 100+ million members across the globe.
  • We value high performance, freedom and responsibility. We don't focus on rules, processes or procedures. We are candid and transparent and seek excellence in all that we do.
  • We tackle hard problems that others have not been able to solve. We produce great content, build systems at scale and use data to push the business forward. We connect people with movies and television globally.
  • In order to attract deep talent, we pay top of market. Solving hard problems requires highly talented people, and we compensate appropriately. We expect a lot.

About Netflix

Netflix is the world’s leading Internet television network with over 100 million members in over 190 countries enjoying more than 125 million hours of TV shows and movies per day, including original series, documentaries and feature films. Members can watch as much as they want, anytime, anywhere, on nearly any Internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.

Want to learn more about Netflix? Visit Netflix's website.