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Manager, Security Operations

Netflix, Los Gatos, California

Leading subscription service for watching TV episodes and movies


Netflix is the world's leading digital entertainment service. As we expand globally, we continue to look for the best and brightest talent to help us scale. Visit our culture memo and long-term view to learn more about the unique Netflix culture and the opportunity to be part of our team.

The Opportunity
The Manager, Security Operations will be the lead for Netflix’s physical security operations covering Netflix’s headquarters in Los Gatos, CA. This includes standardizing and enhancing guard force operations, strengthening relationships with local / state / federal law enforcement agencies, and optimizing security preparedness and emergency response capabilities. You will be empowered to make things happen and have a natural inclination to work within a high performance culture that is fast paced, dynamic and self-directed. This position will report to the Security Operations Manager based in Los Angeles.

Responsibilities

  • Primary contact for all physical security matters (ex. crisis management, special events, investigations, security systems design) for assigned region & sites 
  • Oversee management of contract security providers from RFP development through contract negotiation, analysis and execution
  • Manage and develop a multi-vendor / consultant network as well as leverage existing network to ensure appropriate solutions are in pace to minimize business risk exposure
  • Remain up-to-date on the local security environment and identify emerging security trends that may impact the company
  • Support security requirements for specialist events staff during public facing engagements to ensure appropriate levels of security coverage are in place 
  • Develop, implement and rehearse emergency response and crisis management plans 

Qualifications

  • Minimum 7 years in a physical security role (risk management, loss prevention, emergency preparedness, military, law enforcement)
  • Minimum 4 years of experience leading direct reports and contracted guards (both union and non-union), preferably in tech and/or open campus environments
  • Bachelor’s degree required, relevant certifications (ex. CPP) a plus 
  • Experience with providing support to HR & Legal including investigations, onboarding / offboarding processes, background screening, etc.
  • General understanding of security systems (cameras, card readers, radios, etc.)
  • Comfortable leaning in to risk without sacrificing effective security response
  • Can work independently with a DIY mentality and drive results in a nimble environment

About Netflix

Netflix is the world’s leading Internet television network with over 100 million members in over 190 countries enjoying more than 125 million hours of TV shows and movies per day, including original series, documentaries and feature films. Members can watch as much as they want, anytime, anywhere, on nearly any Internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.

Want to learn more about Netflix? Visit Netflix's website.