Product Manager, Studio Technology (User Onboarding)

Netflix, Los Gatos, California

Leading subscription service for watching TV episodes and movies

There’s no better time to become a part of Netflix.  We continue to revolutionize the way content is created and delivered to millions of users all across the globe while always striving to maintain a world-class user-experience.  As Netflix continues its shift toward producing original content, the company is also exploring ways to make content production more efficient. We want to empower the studio and production landscape, utilizing never-before-seen streamlined, cutting-edge software technologies.  

The Role
We are seeking an experienced product manager to lead a large scale initiative to streamline the onboarding experience for people who work on Netflix shows.  Our goal is to introduce new technology solutions that reduce the manual effort required to start work on a Netflix production.  We want to improve every aspect of the onboarding experience, including the administrative tasks required to start and stop work, the initial experience in the Netflix technology ecosystem, and the online workflow that manages the user journey.  Solving this problem will require influencing other Netflix product teams and building an influential partnership with key stakeholders internally.  

Working as a product manager at Netflix is the embodiment of our freedom and responsibility culture. You  will own your product from conception to delivery and be expected to take bold risks rather than settling for incremental improvement.  We embrace our high performance culture so we're looking for a history of outstanding accomplishment and a willingness to lead in the face of ambiguity. If you like to think big, move fast and build cutting edge solutions with outstanding colleagues, we'd like to talk with you. 

In this role you will:

  • Apply your experience to provide strategic vision for a unified approach to user onboarding that satisfies unique operational needs while also establishing an outstanding user experience. 
  • Partner with Netflix production, HR, legal, security, and technology teams to dissect current onboarding workflows and ideate on translating those workflows utilizing technology.
  • Manage the development and launch of new features and functionality through the entire product development lifecycle, from concept through implementation and release. 
  • Generate product requirements that integrate learnings from usability studies, research and market analysis to enhance user satisfaction
  • Design and execute go-to-market plan with a strong focus on product testing and tactical adoption.
  • Collaborate with parallel product teams to bridge onboarding workflows with upstream and downstream studio technologies and workflows.

Here is what we are looking for:

  • 7-10+ years of experience as a product manager working across a mix of consumer, enterprise, and internal tools;
  • A strong, product leader  who is comfortable navigating ambiguity, working in uncharted waters  and persists in unlocking complex business areas
  • Technical fluency, including an ability to clearly describe tradeoffs between users, studio leaders, designers and engineering partners
  • A master of organization and prioritization who has the ability to triage multiple initiatives with a strong ability to  focus team  efforts on tackling the right problems at the right time
  • Excellent written and verbal communication skills, including an affinity for socializing product complexity with ease to a variety of audiences
  • You can build consensus and alignment but are not afraid to push ahead when there remain some critics. 

About Netflix

Netflix is the world’s leading Internet television network with over 100 million members in over 190 countries enjoying more than 125 million hours of TV shows and movies per day, including original series, documentaries and feature films. Members can watch as much as they want, anytime, anywhere, on nearly any Internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.

Want to learn more about Netflix? Visit Netflix's website.