Site Reliability Engineer - Open Connect

Netflix, Los Gatos, California

Leading subscription service for watching TV episodes and movies

The Netflix Open Connect Content Delivery Network is our in-house custom built network and server infrastructure responsible for streaming all of your favorite movies and series.  We strive to deliver a great Netflix viewing experience in over 190 countries so our customers can watch whatever, whenever, interruption free.  We are seeking a seasoned Reliability Engineer with extensive experience in *nix, networking, data analysis and large-scale service operations experience to design, scale, operate and analyze our globally distributed CDN.  Come join us and play a meaningful role in transforming Internet TV!


  • Provide technical design, deployment and engineering assistance to ISP partners to integrate our Open Connect Appliances
  • Aggregate, analyze, and correlate large amounts of server and application performance data. Use the innovative Netflix Big Data platform as a highly flexible, specialized and efficient toolset for service delivery optimization and system reliability improvements
  • Drive continual improvement in monitoring, configuration management, instrumentation and automation with the primary goal to maintain highly scalable and reliable CDN services worldwide
  • Handle Tier 3 escalation for service delivery production issues
  • Have lots of discussions about all the great content and what your favorite Movies or series are


  • Service Reliability/Operational experience running large scale high performance systems & Internet services
  • Knowledge of and proven experience with CDNs and HTTP cache/proxy technologies
  • Expert-level knowledge of Unix or Linux system administration at scale. We happen to use FreeBSD
  • Strong scripting and automation skills (Python, Perl, Go)
  • Knowledge of networking concepts and application protocols, especially TCP/IP, BGP, HTTP/S and DNS
  • Some experience with distributed analytic processing technologies (Hadoop, Hive, Pig, Presto, MapReduce, etc)
  • Ability to work in a highly collaborative environment and to communicate effectively with internal and external partners
  • Preferred - BS in Computer Science, Electrical Engineering or Computer Engineering (or equivalent professional experience)

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About Netflix

Netflix is the world’s leading Internet television network with over 100 million members in over 190 countries enjoying more than 125 million hours of TV shows and movies per day, including original series, documentaries and feature films. Members can watch as much as they want, anytime, anywhere, on nearly any Internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.

Want to learn more about Netflix? Visit Netflix's website.