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Director of Product Management, Member Homepage Personalization

Netflix, Los Gatos, California

Leading subscription service for watching TV episodes and movies

Duration: Full-Time


The Role
With more than 200 million members in over 190 countries, Netflix continues to shape the future of entertainment around the world. Personalization permeates almost every aspect of the Netflix product experience: From adapting the UI’s layout to member tastes, recommending the most delightful content, to showing the most helpful title images and trailers to help members choose better - machine learning is essential to how members enjoy our service.
We are looking for a Director of Product Innovation to both advance our existing personalization capabilities in the member experience and to build new algorithmically powered experiences that will delight our members. This role will primarily be focused on the Netflix Homepage - the most important and prominent destination in our member product.
Leveraging available data, you will craft and communicate a strategic roadmap and see to its execution leading cross-functional teams of the industry’s best data scientists, machine learning and software engineers. You will work in close partnership with UI product management, design, consumer insights and other functions to bring your vision to life and drive transformational change of the product experience. As a high-leverage thought leader, you will have the ability to shape our thinking on how to evolve our product, and have a massive impact on how members enjoy our service. 

Who will be successful in this role?
You combine a deep technical background in e.g. statistics, econometrics, or machine learning with a strong product sense and excellent communication skills to define, explain and execute your vision. You naturally gravitate towards experimentation as a way to validate your hypotheses while having a healthy skepticism when interpreting experimental results. In order to be successful in this position, you need to be able to work with world-class engineers, have the statistical acumen to collaborate with top-notch data scientists and the business sense to drive product goals and strategies. Demonstrated ability to build successful consumer facing applications and algorithms, and a strong feel for movie/TV content are big pluses. 

What we offer

  • The opportunity to have impact. The Netflix product management model is different from most technology companies. Our key product management leaders - including this position - work with multiple sprint teams but do not have direct reports. Consequently, we’re looking for experienced product leaders who are strategic and also like rolling up their sleeves. 
  • Responsibility. Netflix offers true transparency and autonomy. Our culture is unique and is key to how we innovate.
  • Learning. You will be creating customer experiences and business models that have never been done before. You will have the opportunity to work with stunning colleagues who value collaboration and from whom you can learn.
  • A work environment where you can grow your career. Many of our top execs started out as individual contributors.

Skills

  • Experience managing consumer products leveraging machine learning (e.g. recommendation systems) with a proven record of prioritizing and successfully launching impactful products or platforms.
  • Extensive experience and demonstrated leadership working effectively with data scientists, machine learning engineers, statisticians etc. 
  • Proven ability to map algorithmic solutions to product problems with demonstrated impact on business metrics through AB testing.
  • Excellent verbal and written communication skills and ability to present technical content to non-technical audiences. 
  • Ability to partner with different functions to ensure that your solutions drive real business impact. Strategic thinking and ability to incorporate larger business context into algorithm and product development.
  • Post graduate education (MS or PhD) in an applied quantitative field strongly preferred, such as : Machine Learning, Statistics, Operations research, Information theory, Control theory, Econometrics etc.
We strongly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and better products for our customers.

About Netflix

Netflix is the world’s leading Internet television network with over 100 million members in over 190 countries enjoying more than 125 million hours of TV shows and movies per day, including original series, documentaries and feature films. Members can watch as much as they want, anytime, anywhere, on nearly any Internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.

Want to learn more about Netflix? Visit Netflix's website.