Agency Manager

Netflix, Los Angeles, California

Leading subscription service for watching TV episodes and movies

Can you evaluate an agency’s ability to look at a spec and turn it into a story? Are you connected on LinkedIn to multiple Art Directors? Are you just at home within a PSD as you are within a spreadsheet? If so read on...

The Team
The Product Creative team's purpose is to create the most visually compelling discovery experience and connect our members to the content they love. Our team partners with studios, external creative agencies and internal cross-functional teams to design and deploy all media representing titles on the Netflix service. We also take creative risks, test what we know to be true and strive to keep creating new, innovative member experiences through visual assets.

The Role
As an Agency Manager, you will manage the program strategy for our diverse roster of creative conceptual agencies, mostly located in the United States. You will build and strengthen relationships with these agencies as well as internal team members and cross functional partners, and will educate agencies on our style guide and delivery requirements to ensure high technical and creative standards.

A Typical Day Might Include

  • Review artwork performance metrics, analyze winning trends, and determine a path for better creative and more efficient workflows.
  • Drive contractual agreements and rate card negotiations as new agencies are onboarded and new assets are rolled out.
  • Lead onboarding meetings with agencies to set up delivery protocols and quality expectations.
  • Strengthen external agency relationships by providing context around quality expectations and asset innovations.
  • Communicate the purpose and workflow of the Agency Partnerships program across internal cross-functional teams.
  • Gather and act upon weekly feedback from our Product Creative Producers who are accountable for the artwork these agencies generate.
  • Negotiate Master Service Agreements, Statements of Work and other key contractual agreements with agencies.

The Right Stuff

  • Minimum 5 years of experience cultivating and improving external agency and cross-functional relationships, preferably in an entertainment or technology environment.
  • Personal network in place with creative agencies.
  • Prior project management, team leadership, or creative agency experience.
  • Experience using a Digital Asset Management system or similar tools to propagate and track assets through an operational workflow.
  • Understanding and eye for great visual design and the ability to translate design specs into finalized assets.
  • Understand, advocate, and embody the company’s values and team goals.
  • Basic proficiency with the Adobe Creative Suite a plus.Fluency in a secondary language is a plus.

About Netflix

Netflix is the world’s leading Internet television network with over 100 million members in over 190 countries enjoying more than 125 million hours of TV shows and movies per day, including original series, documentaries and feature films. Members can watch as much as they want, anytime, anywhere, on nearly any Internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.

Want to learn more about Netflix? Visit https://www.netflix.com/