Sr. Technical Product Manager

NS1, New York

See jobs at NS1

About Us

NS1’s mission is to unlock the potential of DNS to deliver the tech that powers our customers and the world. We are the market leader in DNS and traffic management software and services, and our customers include the biggest properties and largest enterprises on the internet, such as Salesforce, LinkedIn, Squarespace, Pandora, Imgur, Yelp, Dropbox, and many more. Our modern DNS technologies enable optimized application delivery, couple via our APIs into the tooling and processes of today’s DevOps organizations, and deliver reliability and performance at global scale. We operate a worldwide, highly tuned Managed DNS network, and also deliver our technologies to customers as single-tenant software deployments. We solve incredibly challenging problems on behalf of our customers, in the most mission critical parts of their stack.

The Role

  • Own and drive the next major evolution of our Dedicated DNS product, effectively transmuting software as a service to software
  • Be the subject matter expert for the development and iterative launches of our product, interacting with our teams across the full product delivery lifecycle
  • Use your experience delivering licensed enterprise software products in the infrastructure, hosting, or other technical spaces
  • Bring strong instincts on the needs of our - technical, sophisticated buyers at some of the largest companies on the planet
  • Own the product vision and deliverables through the go-to-market process
  • Focus on the strategy, execution, and development for on-premise software solution
  • Achieve a thorough overview of required projects for phased delivery and work closely with teams to ensure comprehensive delivery to end customers
  • Work with our engineering and product organizations to provide crucial user perspectives, as well as collaborate on the launch process with marketing and customer success
  • Meeting & talking to key prospects/customers in order to further a deep understanding of their needs
  • Accurately evaluate customers’ strategic business issues, identify requirements, create business case justifications, and propose appropriate enterprise solutions
  • Analyze current and future use cases for customer environments, anticipating business and technology trends and aligning roadmap accordingly
  • Recommend strategy and document implementation best practices, methodologies, and cost models; also required is ability to work with marketing to facilitate creation of tools, templates and other tools to support best practices
  • Be passionate about technology and be able to dive deep into NS1’s tech stack and architecture in order to better understand the how and why of the products we’re building

Your Skills:

  • 5+ years working with software delivery teams
  • Demonstrable experience going to market with a new product at an established business
  • Past ownership of scoping, development, delivery, and continued roadmap and evolution of a software/virtual appliance product
  • Able to dig in when required, e.g. consultative role components like assisting or overseeing an on-site install for a key client
  • Experience working on highly technical products that are focused on mission critical backend systems - preferred experience managing software or physical/virtual appliance products with heavy database, networking, and operational components
  • Understanding of the channel ecosystem, optionally has experience managing those key relationships or acting as SME to Head of Channel/Bizdev

Nice to have:

  • Direct experience with DNS

NS1 Technology Stack:

  • Our globally distributed platform is comprised of many subsystems including:
    • Custom built DNS platform that’s deployed on physical hardware
    • Anycasted edge network that spans nearly 30 facilities globally
    • REST API and Client Portal
    • Deployment automation, CI/CD, unit/integration testing
    • Monitoring, metrics collection and alerting
    • Traffic load balancing, filtering, and DDoS mitigation tools
    • Distributed messaging, persistent DB and caching systems
  • Other technologies and integrations include:
    • Linux, Ansible, Docker & other container platforms
    • BGP, BPF, SDN, packet analysis
    • MongoDB, Redis, RabbitMQ, PostgreSQL
    • Go, Python, Bash, C, C++14, React, Redux, D3
    • OpenTSDB, ELK, Grafana
    • Integrations with third party SaaS, APIs, and libraries, various Open Source projects including REST API clients and integrations

Working @ NS1

We’re a fast-growing, well-funded startup based in the heart of New York City’s Financial District with offices and team members around the world. Working at NS1, you’ll come to understand our team is unique, both in and out of the workplace. We have PhDs, musicians, artists, and athletes working side by side, dedicated to delivering first class products. We’re hardworking, but we're also a compassionate group. We understand that outside of NS1 is a world that places demands on our time. Our leadership team is dedicated to open and honest communication and we continuously strive to foster a culture of transparency, flexibility, and creativity.

We offer:

  • competitive compensation (salary and stock options)
  • medical, dental, and vision
  • commuter benefits
  • 401k
  • flexible hours and time off
  • choice of workstation

NS1 is an equal opportunity employer.

About NS1

ABOUT US The idea behind NS1 is simple: DNS is ubiquitous and is the starting point for almost every website and application. That makes DNS an ideal place to make intelligent traffic management decisions - decisions that improve the reliability, performance, security, and automation of your most critical online applications. At NS1, we build the world’s most intelligent DNS and traffic management technologies, enabling our customers to take unparalleled control over their traffic and infrastructure as conditions change in application environments and across the global network. We’re relentlessly focused on helping our customers succeed in their digital transformation initiatives. Our platform is 100% API driven and DevOps is in our DNA. Through native integrations with leading DevOps tools and vendors, NS1 is removing the barriers to full infrastructure automation. NS1 is trusted by some of the highest trafficked sites on the internet and largest global enterprises, including Salesforce, LinkedIn, Dropbox, Weight Watchers, The Guardian, and many more. Today, NS1 is the DNS and traffic management provider the world’s leading online enterprises trust to power their business. Combining advanced technology with rock solid reliability, NS1 has become the choice of enterprises looking to bring their digital business to the next level.

Want to learn more about NS1? Visit NS1's website.