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Partner Program Manager

OpenSesame, Portland

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We are looking for a few good people to help us reinvent the elearning industry. We have a great team and a friendly place to work where we enjoy the freedom to innovate with a variety of technologies in an exciting high-growth environment.

Working for OpenSesame

We have a great team and a friendly place to work where we enjoy the freedom to innovate with a variety of technologies in an exciting start-up environment. Our organization requires an imaginative thinker with the ability to work independently on simultaneous projects and the ability to collaborate effectively with other team members.

We keep the environment relaxed and close-knit, with regular team lunches, a dog-friendly office, and lots of comfy couches during those times you need to get away from your regular desk. Along with our strong culture, we take good care of our team when it comes to compensation and benefits, including flexible healthcare and retirement options, PTO and individual professional development opportunities.

Position Overview 

The OpenSesame Partner Team is responsible for building relationships with companies such as software providers, systems integrators and consulting firms in the learning industry. Example partners include leading LMS and services partners such as Saba, Oracle, Infor and SuccessFactors. OpenSesame helps its partners broaden their offerings by adding content, curation services and technical integration.

We are looking for a creative, independent, and entrepreneurial Partners Program Manager. This role calls for an individual with strong relationship building and program management skills. OpenSesame is a growth company, so the Partners Program Manager will roll up their sleeves and handle a wide range of tasks, from the strategic to the small things that just need to get done. In this high visibility role, you’ll own programs that span the entire Partnership Team, negotiate and launch new partnerships, oversee department reporting and manage partner training and sales certification programs.

The Partnerships Program Manager role is a hybrid role in that you will both provide program support for the entire Partnership Team as well as managing a portfolio of your own partners.

What you will do:

This is a hybrid role. Roughly, you will spend 80% of your time working on programs impacting the entire Partner Team and 20% of your time managing your own portfolio of partners.

Function as the key liaison between OpenSesame and counterparts at partner organizations.

Serve as main point of contact for potential partners. Assess fit of new partners and present OpenSesame partnership value proposition. Develop standardized process for initial partnership discussions. Help identify new partners and partnership categories.

Develop and manage new partnership onboarding and training processes. Develop, deliver and improve partnership sales training and certification programs. Project manage API integration process for new  partners.

Develop program to formalize OpenSesame partnership models and tiers. Develop communication materials around partnership tiers.

Manage portfolio of partnership relationships. Set and achieve sales production goal for such partnerships. Work with Sales management to assign new partner reps to the OpenSesame sales team. Monitor activities of OpenSesame’s partner rep.

Manage OpenSesame’s network of partner sales reps. Develop and deliver programs to deepen relationships between OpenSesame sales representatives and Partner sales representatives.

Oversee reporting and analysis of partner-driven business across all partners. Work with OpenSesame’s Business Intelligence group to develop, maintain and distribute reports to Leadership, Partnership team and more . Perform ad hoc analysis for Partnership and Leadership teams as necessary.

Design and maintain curriculum for the Partner Team’s internal training programs offered to OpenSesame employees.

Support initiatives and programs introduced by Partner Managers.

A limited number of administrative duties including running team meetings and offsites.

Other duties as assigned.

Who you are...

Results-oriented. Self-starter with excellent multi-tasking skills. Must be able to work independently in a fast-paced, rapidly evolving environment.

Able to tackle strategic projects. Also, willing to roll up your sleeves and tackle the small things too.

High tolerance for ambiguity. You will be working in a dynamic and changing environment. You must be able to learn, adapt and roll with the punches. The answers won’t always be right in front of your face.

Communicator.  Strong written and verbal communication skills. You will be working with all levels of the company and well as all range of partner employees.

Adaptable.  Strong project management capabilities to drive multiple projects/priorities simultaneously and manage to a budget.

Experience:

  • Minimum of 5-7 years of relevant business development, partnership development or sales experience with a B2B technology company.
  • Previous experience initiating and managing third party partnerships, ideally in a technology industry.
  • Proven business acumen, influencing and negotiation skills with third parties.
  • Comfortable learning new technical jargon. SCORM, AICC, LMS, xAPI, etc.
  • You must have good analytical skills and enjoy uncovering the story that the numbers tell. Pivot tables do not cause you to panic.
  • Able to function effectively in an entrepreneurial, fast-paced environment, managing several different initiatives simultaneously.
  • Possess a people oriented, friendly can-do attitude. When you uncover an issue, you will always offer up a suggested solution.
  • Ability to work independently as well as ability to work as a team player in a team environment. Ability to work with different personalities.
  • Strong work ethic (punctuality, professionalism, pride and desire for success). Enjoy the challenge of setting and achieving aggressive goals.
  • Experience with Salesforce, or comparable CRM system. You will use Salesforce each and every day.
  • Familiarity with Google applications suite is highly desired.
  • Portland location desired, but willing to consider remote employee with the right skills and experience.
  • BS degree or equivalent required.

About OpenSesame

What We Do OpenSesame makes buying and selling elearning courses as easy as downloading a song from iTunes. Preview courses, read reviews and research sellers in our marketplace. Buy courses with no subscriptions or long-term commitments and use them instantly in any Learning Management System (LMS). Let us do the heavy lifting, so you can focus on choosing the best courses for your employees. Why We Do It We enjoy simplifying processes and making systems better. It’s what excites us and keeps us energized. While running an LMS for the trade industry, we were frustrated by the lack of compelling content and grueling sales process to gain access to courses. We recognized the innovative techniques being used in the digital media realm and realized a similar process could be used to empower businesses to create a custom course catalog for their employee development. Since our launch in July 2011, we’ve focused on building out our content with the goal to be the largest marketplace for online training courses. How we’re different. We value transparency and simplicity in order to provide a fantastic customer experience. Buyers can personalize their interaction either through browsing our extensive listing of courses online or interacting with one of our content specialists to custom build their training catalog. Sellers can stick with the LMS they know best and can rest easy knowing their material is protected. At OpenSesame, we measure our success based on the ease and speed of your experience.

Want to learn more about OpenSesame? Visit OpenSesame's website.