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Associate Product Manager

OpenSesame, Remote

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About OpenSesame

OpenSesame helps develop the world’s most productive and admired workforces. With the most comprehensive catalog of elearning courses from the world’s top publishers, we are here to help you every step of the way, from finding courses, mapping them to your core competencies, syncing them with your LMS to increasing utilization and improving your L&D programs. Not only will you have the flexibility of multiple purchasing options from OpenSesame, but you’ll also find it simple to use and administer your e-learning courses. To learn more, visit www.opensesame.com/about.

About the Team

The product team at OpenSesame is responsible for developing our strategic roadmap and delivering high-value products and features for our customers. We define, design, launch and support the OpenSesame platform with learning administrators and individual learners. We are obsessed with delivering a fantastic customer experience. 

About the Job

The Associate Product Manager role lives in the gap between what customers want and the delivery of tangible product features. You translate customer needs and product strategy into the functional and technical details that allow engineering to build software. 

Performance Objectives

Within 90 days, an Associate Product Manager at OpenSesame will serve as the Product Owner for one of our Scrum teams: 

  • Work with clients, product management, business stakeholders and software engineering teams to identify and define user stories for building product features that contribute to the team and company OKRs
  • Work closely with product management, product design, and engineering to ensure your user stories are built to meet key stakeholder objectives and fulfill OKRs.

Within 6 months

  • Lead delivery of product roadmap features across all company disciplines to ensure successful feature launches
  • Develop, maintain, and analyze feature and team metrics to guide decisions.
  • Research partnership opportunities to determine the right technology vendors to integrate with to complement our platform

Role Specific Job Duties

  • Convey the vision of the product to the engineering teams, prioritize the team's backlog and set direction for product releases and sprints
  • Create clear product requirements as well as understand and negotiate technical implementation options with engineering to make decisions based on customer and business needs.
  • Validate product requirements with internal stakeholders and our customer journey, negotiating any issues or concerns that would diminish feature success. 
  • Responsible for the preparation for, and participation in, sprint planning, including defining sprint goals, ensuring user stories are ready to work on, and having detailed acceptance criteria.
  • Partner with product leadership to help define why and when certain product needs should be addressed, assisting in roadmap development and planning activities
  • Work with Engineering on the bug triage process, assessing impact, ensuring clear communication, customer impact, etc.
  • Ensure that Scrum team deliverables meet agreed-upon standards for quality and non-functional requirements, and that the products meet the stated business need
  • Ensure the product functionality is appropriately documented, including knowledge base articles and release notes
  • Provide Product Managers with technical information coming out of the Scrum process that may impact the product backlog or needs to be considered on a future roadmap
  • Analyzes metrics and analytics to make data informed product decisions, as well as improving the efficiency and predictability of their agile team execution.
  • Keeps pulse on the customers, anticipates bottlenecks and takes acceptable risks to maximize the benefit for our customer and business

Required Skills/Experience

  • Bachelor's Degree in related field preferred
  • 1-2 years experience as a Product Owner or Business Analyst (or equivalent customer-facing role), Enterprise SaaS platforms preferred
  • Experience in elearning industry a big plus
  • Demonstrated success in releasing products that meet and exceed business objectives.
  • Excellent detailed written and verbal communication skills, possibly including some user interface documentation skills.
  • Subject matter expertise in the particular product or market and how to develop solutions for this market. Subject matter expertise should include specific industry or technical knowledge.
  • Excellent teamwork skills especially with people less skilled in communication.
  • Proven ability to influence cross-functional teams without formal authority. The ability to influence and work collaboratively with development teams is especially important.

Become the Best Version of Yourself

We want OpenSesame to reflect the diversity of the communities we serve and the world we live in.
We know that a variety of perspectives and voices strengthen our ability to deliver the spark of learning to everyone. 
We hold ourselves accountable to create more diverse, equitable, and inclusive communities through continuous learning, personal growth, and working to support our customers.
We welcome you to bring your authentic self to our team and grow beyond your expectations.

 

About OpenSesame

What We Do OpenSesame makes buying and selling elearning courses as easy as downloading a song from iTunes. Preview courses, read reviews and research sellers in our marketplace. Buy courses with no subscriptions or long-term commitments and use them instantly in any Learning Management System (LMS). Let us do the heavy lifting, so you can focus on choosing the best courses for your employees. Why We Do It We enjoy simplifying processes and making systems better. It’s what excites us and keeps us energized. While running an LMS for the trade industry, we were frustrated by the lack of compelling content and grueling sales process to gain access to courses. We recognized the innovative techniques being used in the digital media realm and realized a similar process could be used to empower businesses to create a custom course catalog for their employee development. Since our launch in July 2011, we’ve focused on building out our content with the goal to be the largest marketplace for online training courses. How we’re different. We value transparency and simplicity in order to provide a fantastic customer experience. Buyers can personalize their interaction either through browsing our extensive listing of courses online or interacting with one of our content specialists to custom build their training catalog. Sellers can stick with the LMS they know best and can rest easy knowing their material is protected. At OpenSesame, we measure our success based on the ease and speed of your experience.

Want to learn more about OpenSesame? Visit OpenSesame's website.