As an Assistant Shop Leader, you’ll directly support and drive the success and trajectory of the store. You’ll also work very closely with your local Field Marketing Manager to ensure community engagement and drive new customer growth through events and local relationships.
Understand our Core Values and lead through them with both the team and our customers; be involved and engaged in the community both inside and outside the shop.
Assist Shop Leader in implementing actions to exceed productivity and sales plan expectations through maintaining a high level of customer service, leading with the company’s Friendship First culture and product knowledge focus
Assist in training of team members to be well versed in both the technical and functional uses of all products and are educating all customers through the selling process
Work with Shop Leader to help oversee sales associates goals and development plans for store growth
Aid in identifying top talent for the shop including interviewing, hiring and onboarding
Help shop to achieve operational excellence by executing tasks such as inventory management, scheduling, training and visual standards.
Help to ensure procedures are followed to protect the company’s inventory and assets as well as all activities related to risk management and safety
Set an example of exceptional customer service by leading sales efforts on the selling floor
Assist in coordination of monthly in-shop events, partnering with Field Marketing Manager where appropriate, to drive traffic to the shop and engage the local community
At least 1-3 years of retail experience
Active and/or contemporary experience strongly preferred. Relationships with location Recreation community is a plus
Passion for customer service, styling and product, and recreational activity
Demonstrated ability to drive sales
Excellent oral, written and interpersonal communication skills.
Ability to prioritize and multitask cooperatively with the team towards a common goal.
Keen sense of detail and organization.
Solution oriented and product centered.
Competitive compensation and bonus
OV Benefits include paid vacation, 75% of health care premiums, dental and vision
The latest OV gear and—of course—Recreation
About Outdoor Voices:
Outdoor Voices is an activewear brand that is on a mission to get the world moving. By freeing fitness from performance and bringing play back into everyday life, we are building a community of Recreational enthusiasts who believe that #doingthings — moving your body and having fun with friends — is the surest, most important way to a happy and healthy life.
About Outdoor Voices
The Outdoor Voices team are casual joggers, dog walkers, hikers, dribble-dribblers, and team players who bring activity into everything we do — from product design to team culture. They’re on a mission to grow a community of Recreationalists, and have fun along the way.