Customer Service Representative

Paintzen, New York City, NY

Paintzen is the easiest way to get your home or office expertly painted.


Want to join one of the fastest growing startups in the country? Paintzen is the easiest way to get your home or office expertly painted. Our revolutionary click-for-quote technology brings on-demand service for residential and commercial painting. We’re backed by some of the industry’s top investors and have big plans to launch across the U.S. with your help.

Customer Service Representative - NYC

Do you consider yourself a people person? Are you the kind of individual who is always helping friends and others solve their problems? Paintzen believes that our customers always come first and we are looking for more team members to execute on this mission. Working from our New York office, you would take an important role within our growing company, and work with a team of amazing, dedicated people on our customer service needs.

What You’ll Do

  • Offer personable and effective support to solve client inquiries, using phone and email support
  • Manage communication with customers / accounts and provide friendly and immediate service
  • Reach out to current clients for service feedback
  • Handle logistics of painter / customer interactions

What’s Required

  • An entrepreneurial spirit and great attitude
  • 0 - 2 years of customer service experience
  • BS / BA degree (Business, Management, Hospitality major is a plus)
  • Strong organizational, written, and verbal communication skills
  • Experience with call centers and workforce management is a plus
  • May need to be available evenings and weekends

What You’ll Get

  • Experience working with a team of intelligent individuals with support of experienced senior leaders
  • Competitive salary, equity, and bonuses
  • Upward mobility and growth opportunity within a young startup
  • A fun, youthful office environment

About Paintzen

Paintzen helps you find a solid, dependable painter for any kind of paint job. Just answer a few questions and you'll have an accurate quote and dedicated project manager to book your paint job within minutes. 


Want to learn more about Paintzen? Visit https://www.paintzen.com/