Customer Experience Associate
Paintzen, New York City, NY
Paintzen is the easiest way to get your home or office expertly painted.
Customer experience is a major part of any service based business. At Paintzen, we pride ourselves on providing 100% customer satisfaction.
Paintzen is looking to bring in top talent as we grow our Customer Experience team.
⦁ Great interpersonal skills
⦁ Professional demeanor
⦁ Effective communication and time managements skills
⦁ Ambition, a strong work ethic, and a willingness to learn
⦁ Self-motivated desire to advance
⦁ Flexibility and the ability to excel in a high-energy, fast-paced environment
⦁ Ability to effectively collaborate and work in a team-based environment
⦁ Ability to problem solve & multitask
⦁ Respond to customer inquiries in a timely manner
⦁ Provide professional customer support to foster positive relationships with customers
⦁ Work closely with the Operations, Finance and Sales teams to ensure the full execution of a well-done paint job
⦁ Handle logistics of painter/customer interactions, including but not limited to: Insurance Requirements, Paint Colors/Finishes, Official Scope of Work as agreed upon between sales consultants & customers
⦁ Ability to handle routine work tasks performed in a structured environment
⦁ Consistently meet established performance and quality standards
⦁ Perform miscellaneous job-related duties as asked to
⦁ Drive the Paintzen quoting process by assisting customers with their paint projects
⦁ Sell & promote Paintzen services
What you can expect:
A career path of growth and extensive learning and the opportunity for lateral and promotional movements within Paintzen, such as in operations, sales, marketing, etc.
*You do not need to have a prior knowledge of paint in order to apply for this position
Paintzen helps you find a solid, dependable painter for any kind of paint job. Just answer a few questions and you'll have an accurate quote and dedicated project manager to book your paint job within minutes.
Want to learn more about Paintzen? Visit https://www.paintzen.com/
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