Customer Experience Associate

Paintzen, New York City, NY

Paintzen is the easiest way to get your home or office expertly painted.

Customer experience is a major part of any service based business. At Paintzen, we pride ourselves on providing 100% customer satisfaction.  

Paintzen is looking to bring in top talent as we grow our Customer Experience team.

 Job Requirements: 

⦁ Great interpersonal skills

⦁ Professional demeanor

⦁ Effective communication and time managements skills

⦁ Ambition, a strong work ethic, and a willingness to learn

⦁ Self-motivated desire to advance

⦁ Flexibility and the ability to excel in a high-energy, fast-paced environment

⦁ Ability to effectively collaborate and work in a team-based environment

⦁ Ability to problem solve & multitask 

 Job Responsibilities: 

⦁ Respond to customer inquiries in a timely manner  

⦁ Provide professional customer support to foster positive relationships with customers

⦁ Work closely with the Operations, Finance and Sales teams to ensure the full execution of a well-done paint job 

⦁ Handle logistics of painter/customer interactions, including but not limited to: Insurance Requirements, Paint Colors/Finishes, Official Scope of Work as agreed upon between sales consultants & customers

⦁ Ability to handle routine work tasks performed in a structured environment

⦁ Consistently meet established performance and quality standards

⦁ Perform miscellaneous job-related duties as asked to

⦁ Drive the Paintzen quoting process by assisting customers with their paint projects  

⦁ Sell & promote Paintzen services

What you can expect:

A career path of growth and extensive learning and the opportunity for lateral and promotional movements within Paintzen, such as in operations, sales, marketing, etc.  

*You do not need to have a prior knowledge of paint in order to apply for this position





About Paintzen

Paintzen helps you find a solid, dependable painter for any kind of paint job. Just answer a few questions and you'll have an accurate quote and dedicated project manager to book your paint job within minutes. 


Want to learn more about Paintzen? Visit https://www.paintzen.com/