Cloud Operations Analyst
Palantir Technologies, Washington, D.C.
Palantir builds software that connects data, technologies, humans and environments.
- Create and manage processes for the secure operation of customer cloud environments.
- Provide first line support to Palantir teams, users, and engineers.
- Build hosting environments for clients all over the world
- Triage cloud questions/issues to teams across Palantir.
- Write technical and educational resources for users and business teams.
- Collaborate with product managers and engineers to ensure that critical and time-sensitive projects run smoothly and achieve the business outcome.
What We Value
- Strong teamwork and organizational skills with an ability to adapt, multitask and navigate a complex, rapidly changing environment.
- Ability to develop a deep understanding of Palantir's products, and use written/verbal communication skills to explain complex technical concepts to users of all technical abilities.
- Meticulous attention to detail, including maintaining accurate records and diligently tracking key project metrics.
- Ability to work independently and make decisions under minimal supervision.
- Willingness and interest to travel to other Palantir offices as needed.
- Engineering and/or Operations-focused degree work or equivalent experience; experience in fields such as Software Engineering, Electrical/Information Engineering, System Administration, IT Operations, Data Science, Math, and Physics is a plus.
- Prior cloud experience (AWS, Azure, GCP) is a plus.
- Must be a U.S. citizen (or lawful permanent resident)
About Palantir Technologies
At Palantir, we’re passionate about building software that solves problems. We partner with the most important institutions in the world to transform how they use data and technology. Our software has been used to stop terrorist attacks, discover new medicines, gain an edge in global financial markets, and more. If these types of projects excite you, we'd love for you to join us.
Want to learn more about Palantir Technologies? Visit Palantir Technologies's website.
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