Uncubed

Site Reliability Engineer

Palantir Technologies, New York, NY

Palantir builds software that connects data, technologies, humans and environments.


A World-Changing Company

At Palantir, we’re passionate about building software that solves problems. We partner with the most important institutions in the world to transform how they use data and technology. Our software has been used to stop terrorist attacks, discover new medicines, gain an edge in global financial markets, and more. If these types of projects excite you, we'd love for you to join us.



The Role

Palantir software is deployed at the world’s most critical institutions to help them solve their greatest challenges. Users at customer sites from Washington DC, to London, to Tokyo rely on Palantir’s high availability to pursue their missions. Site Reliability Engineers (SREs) make sure our expanding number of customer deployments run smoothly 24 hours a day.

As an SRE, you will monitor and maintain Palantir systems to pre-empt problems before they ever threaten our customers’ workflows. You will combine engineering experience and a commitment to improve existing systems and processes with the creativity to develop novel solutions to evolving challenges.

Our team strives to automate processes wherever possible, using whatever tools are best for the job. Our responsibilities range from architecting systems for new implementations of Palantir, administering co-located servers (including hardware troubleshooting) to maintaining database platforms.

We work with a variety of teams to understand threats to our software and improve our products over time. We work side by side with Palantir’s implementation teams and our customers' IT departments to understand their business’s unique problems and to develop innovative solutions. We document our successes and communicate them back to Palantir’s product teams to advance the way our hardware, software, and network solutions are deployed to minimize failure rates and increase overall system reliability.

What We Value

  • Experience with Linux system administration (RHEL or CentOS preferred)
  • Good scripting ability in Bash, and preferably also Python, Ruby, Perl or JavaScript
  • Experience with monitoring systems using tools like Nagios and writing health checks
  • Practical experience managing databases or search engines, such as Postgres, MySQL, Oracle, Cassandra or ElasticSearch
  • Ability to debug performance problems in complex distributed systems
  • Interest in learning and utilizing newer technologies like Spark, Hadoop, Cassandra, and ElasticSearch
  • Ability to work independently with minimal supervision
  • Ability to participate in a 24/7 on-call rotation
  • Unwavering commitment to operational security and best practices

Preferred

  • BS/MS in Computer Science
  • Experience with system management tools like Puppet, Chef or Ansible
  • Knowledge of server hardware and/or experience working with Amazon Web Services (AWS)
  • Familiarity with information security standards and best practices
Palantir is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.

If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at (650) 473-9158.

About Palantir Technologies

At Palantir, we’re passionate about building software that solves problems. We partner with the most important institutions in the world to transform how they use data and technology. Our software has been used to stop terrorist attacks, discover new medicines, gain an edge in global financial markets, and more. If these types of projects excite you, we'd love for you to join us.

Want to learn more about Palantir Technologies? Visit https://www.palantir.com/